Service Advisor - Ford
Don Hattan Ford•Augusta, KS
•Onsite
About The Position
Don Hattan Ford is experiencing high demand for repairs and is looking to expand its team. The company is seeking an experienced, friendly, and motivated individual to fill a Mainline Service Advisor position. This role is ideally suited for someone with previous service writing experience, with a particular interest in candidates who have experience with the Ford brand.
Requirements
- Great attitude with a commitment to positive customer experience
- Ability to work as part of a team and support other advisors when necessary
- Money-motivated with a desire to grow
Nice To Haves
- Prior experience as a service advisor preferred
- Prior experience with the Ford brand preferred
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Benefits
- Competitive, Performance-Based Pay
- No cap on commissions - Our top-performing advisors earn over 90k per year!
- Health Insurance through Blue Cross Blue Shield
- Dental insurance
- Vision insurance
- Gym Discounts
- Vacation Pay, Sick Leave, and Paid Holidays
- 401(K) with matching contribution (Traditional and Roth)
- Ongoing Training and Development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
