Service Advisor - Equipment
About The Position
Earthborne Trucks and Equipment has proudly served Warrington, Philadelphia, and surrounding areas for over 50 years. Over time, we’ve become your sales, service and trucking go-to. We provide our customers with an extensive line of construction, forestry, snow removal, and landscaping equipment in counties throughout Pennsylvania. We also serve surrounding communities with our 24-hour towing and hauling services. Our new facility in Warrington includes a state-of-the-art service department, an expansive equipment showroom, and a well-stocked parts department, serving customers with all makes and models of heavy equipment and heavy-duty trucks alike.
Requirements
- Must be a self-starter and willing to take the initiative and be willing to attend appropriate training sessions
- A high school diploma is a must
- Computer skills
- Excellent written and oral communication skills
- Minimum of 1-2 years experience in related field
Responsibilities
- Provide excellent customer service to exceed the expectations of our customers
- Open work orders by accurately capturing customer's concerns
- Inspect equipment as it is brought in
- Keep customer informed of progress throughout the repair period
- Handle all paperwork effectively and efficiently
- Handle all payments and other transactions promptly and properly
- Identify add-on sales opportunities and effectively communicate these to the customer
Benefits
- Company paid health insurance
- 401(k)
- Paid time off
- Paid training
- Flexible hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
