Customer Service Advisor (Heavy Equipment Parts & Service Sales)

Papé Jobs • Fremont, CA

2d • Onsite

About The Position

Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Advisor to join their team in Fremont, CA. At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team! As our Customer Service Advisor, you will be in a lucrative sales career where your earning potential and success are unlimited! Your primary focus will be selling heavy equipment parts and service to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Pape’s Parts and Service Departments and our customers. Once they buy the equipment, it is your job to take care of them! Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.

Requirements

• Self-motivation and the desire to win.
• Excellent communication skills, including the ability to form strong relationships with customers.
• Experience planning, developing, and executing sales action plans.
• Knowledge and experience in heavy equipment parts and service.
• Driver’s license with a good driving record.

Responsibilities

• Selling heavy equipment parts and service to customers.
• Acting as a liaison between Pape’s Parts and Service Departments and customers.
• Relationship-based selling with customers.
• Determining customer needs.
• Recommending solutions and providing services to customers.

Benefits

• 401(k) & Roth 401(k) Retirement Plans with Company Match
• Medical, Dental, Vision and Prescription Insurance
• Flexible Spending Accounts (Flex Plans)
• Life Insurance
• Short- and Long-Term Disability Insurance
• Employee Assistance Program
• Online and Instructor-Led Training
• Tuition Reimbursement for Training Programs
• Progressive Vacation Plans
• Sick Leave
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed