Service Advisor Assistant

Toyota of Brookfield • Brookfield, WI

4d • Onsite

About The Position

The Service Drive Support Associate at Napleton's Toyota of Brookfield greets and assists customers, performs vehicle walk-arounds, and supports service advisors. The role also involves moving vehicles, completing basic vehicle-care tasks, and providing general support to the store. The Ed Napleton Automotive Group is a family-owned automotive dealership group with more than 25 vehicle brands, 50+ dealerships across seven states, and more than 3,500 employees.

Requirements

• High school diploma or equivalent.
• Excellent customer service experience.
• Attention to detail, patience, and a positive attitude.
• Valid driver's license.
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local law and regulations.
• Must be at least 18 years old to comply with the company's driving policy.

Nice To Haves

• Computer and administrative experience.

Responsibilities

• Greet incoming guests and provide high-quality customer service to customers and employees.
• Communicate with customers in a professional, friendly, and efficient manner.
• Move cars in and out of the building.
• Perform vehicle walk-arounds in the service drive.
• Vacuum vehicles, wash windows, and perform other supporting tasks.
• Provide various support as needed by the store.

Benefits

• Top compensation plans.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED