Service Admin. - Group 1 Ford & Lincoln Atlanta

Group 1 Automotive, Inc.•Atlanta, KS

About The Position

As a Service Administrator at Group 1 Ford & Lincoln Atlanta, you will support service advisors and other departments to help ensure an excellent customer service experience. This role offers growth opportunities, including potential pathways to Service Advisor, BDC Manager, or Sales Consultant.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to multitask and remain organized in a busy setting.

Nice To Haves

  • Associate degree or relevant certification.
  • Previous experience in a retail, customer service, or automotive environment.
  • Basic understanding of automotive services and terminology.

Responsibilities

  • Provide administrative support to the service department.
  • Verify the accuracy of customer bills using the dealership’s computer system and closed paid tickets.
  • File all repair orders.
  • Serve as a backup for the receptionist as needed.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid time off.
  • Employee discounts on vehicle purchases, parts, and service repairs.
  • Career growth pathways to Service Advisor, BDC Manager, or Sales Consultant.
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