Cactus Wellhead - Service Administrator - Branch

Cactus Wellhead•Pleasanton, TX

3d•Onsite

About The Position

The Service Administrator provides administrative support to Operations and prepares and maintains branch documentation. The role supports service and shop processes by organizing, reviewing, processing, filing, and indexing operational paperwork, as well as preparing reports and providing general clerical assistance. The position is located in Pleasanton, Texas, and generally operates in a professional office environment. Travel to a branch or plant location may involve potentially hazardous environments, requiring compliance with applicable safety guidelines and participation in safety training.

Requirements

Office Administration certificate from a college or technical school; or three to five years of related experience and/or training; or an equivalent combination of education and experience.
Intermediate language skills, mathematical skills, and reasoning ability.
Strong verbal and written communication skills.
Intermediate to advanced skills in Microsoft Word, Excel, and Outlook.
Ability to multitask and meet deadlines.
Ability to build solid working relationships and interface with associates in all departments, including headquarters and other branches.

Responsibilities

Provide general administrative and clerical support, including mailing, scanning, faxing, and copying.
Maintain printed and electronic document libraries.
Prepare and modify correspondence, reports, drafts, memos, and emails.
Complete special projects or assignments as directed by management.
Prepare and assist with reports for the Manager and other branch personnel.
Review and organize Field Service Orders, consult Service Managers about corrections, and prepare the orders for data entry.
Process job repairs in Syteline.
Log Field Service Order packets in an Excel spreadsheet for review and analysis by the Operations Manager.
Sort and file Field Service Orders by customer, removing Safety Observations and Evaluations for Manager review.
Review Service Inventory Withdrawal Forms daily and file them electronically.
Review and electronically file Equipment Evaluation sheets from the Shop.
Provide Field Service Orders and Inventory Withdrawal forms for weekly quality control audits.
Assist with electronic indexing of paperwork stored in the BAP system.
Print, review, and manage repair routers for Q2 standards.
Stamp, code, and scan accounts payable invoices.
Comply with safety programs, participate in required safety training, and follow safety guidelines when working in the field, branch, or manufacturing facility.