Service Administrator
Tridon Communications•Hinton, AB
•Hybrid
About The Position
TRIDON COMMUNICATIONS IS SEEKING A HIGHLY ORGANIZED, HANDS-ON SERVICE ADMINISTRATOR TO SUPPORT OUR SERVICE DEPARTMENT IN HINTON, ALBERTA. THIS IS MORE THAN AN OFFICE ROLE — YOU’LL COORDINATE TECHNICIANS AND SERVICE JOBS, ASSIST WITH SHIPPING AND RECEIVING, AND GAIN EXPOSURE TO TECHNICAL WORK INCLUDING CLEANING, BASIC PROGRAMMING, AND LEARNING TO REPAIR RADIO EQUIPMENT.
Requirements
- 2–5 years of customer service or coordination experience
- Strong organizational and communication skills
- Comfortable working in both office and light technical environments
- Proficiency in Microsoft Office (NetSuite an asset)
- Valid Class 5 Driver’s License
- Mechanical or technical aptitude is a strong asset
Responsibilities
- Serve as the first point of contact at the service counter
- Coordinate technicians, schedules, and service jobs
- Assist with shipping and receiving of equipment
- Maintain service logs and track field data in NetSuite
- Support billing, LEM entry, and reconciliation of service orders
- Help ensure all parts and labour are properly accounted for
- Assist with cleaning, staging, and learning to program and repair radios
- Travel between Hinton and Edson may be required
Benefits
- Competitive wages
- Company-paid benefits
- Up to 2.5% company-matched RRSP
- Additional paid days off for years of service
- Ongoing training and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
