Service Administrative Assistant

Wolter•De Pere, WI

21h•Onsite

About The Position

The Service Administrative Assistant provides clerical support to our Service Department. Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact. Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

Requirements

Ability to organize and manage multiple priorities.
Strong verbal and written communication skills for customer follow up.
Strong computer proficiency.
Commitment to company vision and mission.

Responsibilities

Invoice, generate, review, and deliver invoices and credit memos.
Address client billing questions, handle disputes, and communicate with clients regarding overdue payment.
Prepare, review, and send accurate invoices, process payments.
Process credit cards.
Answer service phones.
Work with third party billing systems.
Take calls from customers.
Maintain filing system.
Obtain purchase order numbers from customers.
Assist, cover, train and cross-train on other service office duties.
Perform projects as requested by service manager.
Perform projects as requested.