Servers, Bartenders, Hosts, Food Runners & Bussers

Peddlers Village Partnership•Lahaska, PA
•Onsite

About The Position

Peddler’s Village is hiring full-time, part-time, and seasonal team members for its three restaurants: Buttonwood Grill, Earl's New American, and Cock 'N Bull. The restaurants offer dining experiences ranging from casual family dining and traditional American cuisine to fine dining. The team seeks enthusiastic people who enjoy providing exceptional service and creating memorable guest experiences in a fast-paced, team-oriented environment. Servers take and serve food and beverage orders, explain menu items, use selling techniques, monitor guest needs, and guide guests through their dining experience. They communicate with the kitchen and management, handle guest requests, assist colleagues with side work and opening or closing duties, and safely carry trays. Server and bartender applicants must be at least 18 years old. Hosts greet and seat guests, manage walk-in names and estimated wait times, provide menus, check table settings, distribute guests among tables, assist with table setting and bussing when needed, respond to questions, answer phone calls, and record reservations as instructed. Host applicants must be at least 16 years old. Bussers and food runners must also be at least 16 years old. Availability to work days, evenings, and weekends is required.

Requirements

  • Excellent hospitality, communication, and listening skills.
  • Ability to work with a team.
  • Availability to work days, evenings, and weekends.
  • Servers and bartenders must be at least 18 years old.
  • Hosts, bussers, and food runners must be at least 16 years old.
  • Basic computer knowledge for host duties.
  • Ability to regularly lift and carry trays for server duties.

Responsibilities

  • Sell food, explain menu items, and use selling techniques to increase check averages.
  • Take food and beverage orders as instructed.
  • Serve food and beverages to guests in the prescribed manner.
  • Carry trays safely between the kitchen and dining area according to Tray Handling Guidelines.
  • Maintain a positive, warm, and friendly manner with guests and coworkers.
  • Complete tasks needed to serve guests and handle guest requests.
  • Monitor guest needs continually and guide guests through their experience.
  • Communicate effectively with the kitchen and management team.
  • Assist other personnel with maintenance, side work, and opening and closing duties as needed.
  • Know liquor brands, beers, non-alcoholic selections, correct glassware, and garnishes.
  • Record walk-in guest names and approximate waiting times.
  • Greet guests and help them feel welcome and comfortable.
  • Show guests to tables, provide menus, and check that tables are properly set.
  • Ensure equitable distribution of guests among tables, referring to cover counts.
  • Assist with setting and bussing tables when necessary.
  • Respond to guest questions politely and responsibly.
  • Answer incoming phone calls politely and professionally.
  • Record guest reservations as needed and when instructed.
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