Server

Coterie Senior Living - Hudson Yards • New York, NY

6d • $24 - $29

About The Position

The Server engages with residents and guests to provide a memorable dining experience. The role includes taking food and beverage orders and retrieving and serving orders courteously and efficiently according to service standards. The Server collects payments when necessary and helps maintain the appearance and upkeep of the restaurant area and equipment. The position also supports special events, banquets, and theme meals, and works with dining and kitchen staff to keep residents satisfied with food and beverage programs.

Requirements

• Two to three years of experience as a server.
• Food-handling certificate where applicable.
• Certificate in an alcoholic-awareness program where applicable.
• Basic reading, writing, and mathematical skills.
• Strong communication and teamwork skills.
• Strong organization and time-management skills.
• Ability to resolve problems involving dissatisfied customers and/or employees.
• At least 18 years of age to serve alcoholic beverages and 21 years of age to pour them.

Nice To Haves

• Fine dining experience preferred.

Responsibilities

• Provide a high level of customer service and anticipate residents’ needs, responding promptly and acknowledging guests.
• Maintain knowledge of restaurant operations, table setup, and dress code.
• Work with the Food & Beverage Director and/or General Manager to keep residents satisfied with food and beverage programs.
• Set tables according to Coterie standards.
• Serve meals and beverages to residents and guests as requested.
• Follow state liquor regulations, including restrictions on serving minors and intoxicated persons.
• Follow Quality Enhancement standards and standard food safety practices.
• Review the daily menu with residents.
• Maintain knowledge of Toast and/or other POS systems, as well as manual systems.
• Take and deliver accurate meal orders.
• Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
• Clean and reset tables promptly after residents and guests depart.
• Maintain knowledge of menu items, prices when applicable, preparation methods and times, ingredients, and standards for taste, appearance, texture, temperature, portion size, and presentation.
• Assist with preparing and executing special events, banquets, and theme meals.
• Follow payment, cash-handling, and credit policies and procedures.
• Process payments through the POS.
• When applicable, acquaint new residents with menus, seating, dining options, and hours.
• Clean and sanitize carpets, tables, chairs, condiment containers, and dining-room equipment.
• Complete assigned side duties, including checking restaurant stock and supplies for cleanliness, quality, and quantity, and folding napkins.
• Review reservations, accommodate requests, and exceed expectations for pre-assigned tables as needed.
• Promote teamwork and cooperation among staff.
• Attend pre-meal stand-up meetings for dining and kitchen staff.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and PTO.
• Annual anniversary rewards may be available to community employees based on classification, starting at $500 for full-time employees; amounts vary by location.
• Annual Scores Reward may be available: $500 for full-time or $250 for part-time employees, based on community survey results.
• Health, dental, vision, and life insurance.
• Retirement Savings Plan / 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed