Server

Atria Senior Living • NY-New York, NY

5d

About The Position

The Server engages with residents and guests to provide a memorable dining experience by taking food and beverage orders and retrieving and serving food and beverages courteously, efficiently, and according to service standards. The role may include collecting payments and assisting with the appearance and maintenance of the restaurant area and equipment. Servers provide attentive customer service, anticipate residents’ needs, and work with the Food & Beverage Director and/or General Manager to support resident satisfaction with food and beverage programs.

Requirements

• Two to three years of experience as a server.
• Food-handling certificate where applicable.
• Certificate in an alcoholic-awareness program where applicable.
• Basic reading, writing, and mathematical skills.
• Strong communication and teamwork skills.
• Strong organization and time-management skills.
• Ability to resolve problems involving dissatisfied customers and/or employees.
• At least 18 years of age to serve alcoholic beverages and 21 years of age to pour them.

Nice To Haves

• Fine dining experience preferred.

Responsibilities

• Provide a high level of customer service; anticipate residents’ needs, respond promptly, and acknowledge guests regardless of workload or time of day.
• Maintain knowledge of restaurant operations, table setup, and restaurant dress code.
• Set tables according to Coterie standards.
• Serve meals and beverages to residents and guests as requested.
• Review the daily menu with residents and, when applicable, acquaint new residents with menus, seating, dining options, and hours.
• Take and deliver accurate meal orders, and maintain knowledge of menu items, prices when applicable, preparation methods and times, ingredients, and quality standards.
• Maintain knowledge of Toast and/or the point-of-sale system and manual systems.
• Collect payments when necessary, process payments through the POS, and follow payment, cash-handling, and credit policies and procedures.
• Follow state liquor regulations, including restrictions on serving minors and intoxicated persons.
• Adhere to Quality Enhancement standards and standard food-safety practices.
• Remove used or soiled tableware and linens as needed; clean and reset tables promptly after guests depart.
• Clean and sanitize carpets, tables, chairs, condiment containers, and dining-room equipment.
• Complete assigned side duties, including checking restaurant stock and supplies using a checklist and folding napkins.
• Review reservations, accommodate requests, and meet or exceed expectations for pre-assigned tables as needed.
• Assist with preparation and execution of special events, banquets, and theme meals.
• Work closely with the Food & Beverage Director and/or General Manager to help keep residents satisfied with food and beverage programs.
• Promote teamwork and cooperation among staff and attend pre-meal stand-up meetings for dining and kitchen staff.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and PTO.
• Annual anniversary rewards for eligible community employees, dependent on classification; starting at $500 for full-time employees.
• Eligible employees may receive an annual scores reward of $500 for full-time employees or $250 for part-time employees, based on community survey results.
• Health, dental, vision, and life insurance.
• Retirement savings plan with 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.
• Advancement opportunities and a supportive environment that promotes work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed