Server

Sunshine Retirement Living•Pittsburgh, PA

5h•$12 - $15

About The Position

The Server upholds the values of People, Passion, and Excellence by providing outstanding meal service to residents and guests. The role delivers courteous, friendly service while following company procedures and supporting a positive dining experience. The position reports to the Executive Chef or Management Team.

Requirements

Maintain a food handlers permit as necessary to fulfill state regulations.
Have general knowledge of sanitation and safe food handling practices.
Be able to patiently present meal alternatives to residents and guests.
Meet state age-related requirements and other state requirements applicable to the position.
Communicate effectively and positively in English, verbally and in writing, with residents and staff.
Work effectively in a team and maintain a positive, respectful, and professional approach with coworkers and residents.
Keep business and operational information confidential.
Have excellent customer service and organizational skills.
Work with little supervision while maintaining a high level of performance.
Work under time constraints and meet department deadlines while following policies, procedures, and standards.
Satisfactorily pass company and state-regulated criminal record clearance, health screening, and TB clearance, if applicable.
Meet the physical demands described for the role, with reasonable accommodations available to enable individuals with disabilities to perform essential functions.

Responsibilities

Greet residents and, when applicable, visitors at their tables before taking orders or serving.
Take meal orders politely and efficiently and relay them to the kitchen using POS tablets or, in certain situations, paper tickets.
Serve beverages, cereals, soups, salads, meals, and desserts.
Respond to patrons’ additional needs by asking about requirements and observing the dining process; promptly report unresolved issues to management.
Deliver meal trays to resident apartments as necessary.
Bus and clean dining room tables and chairs.
Vacuum the dining room after meals.
Set tables for the next meal.
Complete side duties, such as replenishing sugar and creamer packets and cleaning the beverage center.
Perform other duties assigned by the Assistant Manager or Dining Room Coordinator.
Complete assigned work for the agreed-upon salary and accept no additional payment or non-perishable gifts from residents, vendors, community management, or others.
Meet assigned work requirements and maintain regular attendance.
Model a responsible, cooperative, and positive attitude for employees.
Represent the community professionally, courteously, and in a friendly manner.
Follow the dress and appearance code and company policies, procedures, and standards.
Promote resident advocacy and provide excellent customer service.
Attend education and training classes as necessary to meet applicable state regulations.
Keep personnel, resident, business, and operational information confidential.