Server

Primanti Bros. Restaurant and Bar•York Township, PA

12d

About The Position

Servers ensure Fans receive an exceptional dining experience by providing timely, proficient service and attending to their needs. The role includes welcoming guests, explaining menu items and promotions, accurately entering orders, delivering and checking on food and beverages, maintaining table and station cleanliness, following alcohol-awareness and payment procedures, and completing shift checklists and cleaning tasks. Servers also work cooperatively with other team members and perform additional duties as requested by a Coach.

Requirements

Ability to read and write in English.
Good communication skills and a friendly, people-oriented manner.
Enthusiastic, dependable, courteous, and able to multitask.
Basic math skills.
Complete and pass RAMP and/or TIPS certification according to state requirements, if applicable.
Stand for 100% of the shift.
Frequently bend, stoop, reach, and wipe.
Able to deliver food and beverages and clear tables, which may require lifting up to 50 pounds.

Responsibilities

Provide warm, friendly service from the initial greeting through the end of each guest’s experience.
Know the menu, explain choices, communicate current food and beverage promotions, and answer guest questions.
Upsell and suggest menu items, special promotions, Happy Hour specials, and upcoming events.
Accurately write food and beverage orders and enter them into the POS system in the proper sequence, timing courses according to guest requests.
Deliver orders or follow up after delivery by the Service Assistant to ensure the order is satisfactory.
Pre-bus tables, maintain table appearance, remove clutter, and check drink levels.
Follow alcohol-awareness procedures for age identification, preventing intoxication, and responding to potentially intoxicated guests.
Collect payment for food and beverages in accordance with established accounting procedures.
Keep the station clean and set up and take down station tables appropriately.
Follow safety and sanitation policies and procedures throughout the shift.
Maintain favorable working relationships with team members and promote a cooperative working environment.
Complete opening, shift-change, and closing checklists, as well as weekly and monthly cleaning tasks.
Perform other duties as requested by a Coach.