Server, Brew Brothers - On Call (Help as Needed)

Caesars Entertainment•Kansas City, KS

About The Position

The Server at Brew Brothers assists patrons with food and beverage selections, makes recommendations, delivers orders, refills beverages, and ensures guests’ needs are met throughout the dining experience. Servers are expected to know menu offerings and specials, maintain a clean and welcoming dining environment, and provide upbeat, positive service. They build rapport with guests by learning names, suggesting items, and offering helpful guidance. The role typically starts at $7.50 per hour and has a variable schedule that includes nights, weekends, and holidays. Team members begin accruing PTO on their first day; full-time employees are eligible for benefits after 90 days.

Requirements

Extensive knowledge of food and beverage products.
Must be at least 18 years of age.
Must pass a required background check.
Must obtain a required food handlers permit.
Ability to perform basic to intermediate math skills.
Ability to operate point-of-sale systems and a computerized cash register.
Ability to read, write, and understand English.
Ability to communicate effectively and establish and maintain effective working relationships with guests, staff, and management.
Knowledge of and compliance with policies, procedures, service expectations, job descriptions, daily memorandums, chemical labels, and other instructions.
Ability to work individually and collaboratively as part of a team.
Ability to stand or walk for 8–10 hours at a time.
Ability to bend, twist, turn, squat, and rotate the body.
Ability to lift 15 pounds above the head.
Ability to work a fluctuating schedule that includes nights, weekends, and holidays.
Dexterity to use a computerized cash register.

Responsibilities

Demonstrate regular and predictable attendance and arrive on time in a full, clean uniform with the required name tag, ID, and licenses, ready to serve.
Greet guests and fellow team members warmly and professionally in accordance with the Family Style Service culture.
Prepare dining areas by setting tables and ensuring condiments, utensils, menus, and service items are stocked and presentable.
Provide fast, friendly, professional service by presenting menus, answering questions, suggesting food and beverage selections, and promoting specials and events.
Accurately record and transmit orders to the kitchen and bar, including timing, dietary needs, and special requests.
Serve food and beverages correctly and promptly, replenish items, maintain table settings, and anticipate guest needs.
Follow sanitation, food handling, and alcohol service policies to protect guest and workplace safety.
Process payments accurately, including totaling checks, handling cash or electronic payments, and promptly returning change or receipts.
Keep the work area clean and organized; complete side work, restocking, and end-of-shift duties.
Promote casino events, property services, and promotional campaigns.
Follow attendance guidelines and regulatory, departmental, and company policies.