Server - Carversteak NY

Carver Road Hospitality•New York, NY

6d•$17 - $17•Onsite

About The Position

Carver Road Hospitality is seeking a Server for Carversteak New York City, located within the CIVILIAN Hotel in Midtown Manhattan’s Broadway Theater District. The Server takes guest orders, asks about food allergies and dietary restrictions, shares information about specials, and provides timely food and beverage service while monitoring the guest experience. The role interacts courteously with guests, coworkers, and supervisors and contributes to an exceptional dining experience in a fast-paced restaurant environment. The Server presents menus, answers questions, makes suggestions, enters orders and processes payments accurately, and ensures food and beverages are delivered promptly. The role requires knowledge of the menus and company, compliance with alcohol-service regulations and sanitation standards, communication with front- and back-of-house colleagues, and completion of opening, closing, side-work, and end-of-shift financial procedures. Servers attend pre-service meetings and training, maintain professional appearance and venue cleanliness, report damage or breakage, and support teammates.

Requirements

Previous hospitality experience in a high-volume restaurant or lounge.
Ability to stand, lift, and bend for extended periods.
Ability to bend and lift up to 50 pounds.
Ability to perform duties or tasks that may require repetitive motion.
Ability to remain focused in a fast-paced, changing environment.
Ability to work a flexible schedule, including days, brunch, evenings, weekends, and holidays.

Responsibilities

Present menus, answer questions, make suggestions, and inform guests of food and beverage specials and their prices.
Ask each guest about allergies and dietary restrictions.
Accurately enter orders into the POS system and follow proper cash and payment-card procedures.
Ensure timely delivery of food and beverages.
Maintain in-depth knowledge of food and beverage menus and the company.
Serve alcoholic beverages in compliance with state regulations and alcohol-awareness training standards.
Follow Department of Health and company sanitation standards.
Accurately complete end-of-shift financial procedures.
Communicate guest needs to front-of-house and back-of-house support staff, managers, and chefs.
Set up the floor and perform opening, closing, and side-work as directed by management.
Immediately report breakage or damage to equipment or furniture to management.
Attend and participate in daily pre-service meetings and staff training opportunities.
Maintain a positive, professional attitude and appearance in accordance with the Employee Handbook.
Work as part of a team and provide help and support to employees.
Anticipate and accommodate guest needs to ensure satisfaction through professional, exceptional service.
Maintain the general cleanliness of assigned stations and the venue.