Server

Primanti Bros. Restaurant and Bar•Pine Township, PA

14h

About The Position

Servers provide Primanti Bros. guests with a timely, proficient, and attentive dining experience. They greet guests warmly, explain menu options and promotions, take and enter orders accurately, deliver or follow up on orders, maintain tables and their assigned station, and process payments. Servers follow alcohol-awareness, safety, sanitation, and accounting procedures, complete opening, shift-change, closing, and cleaning tasks, and work cooperatively with other team members. They may perform other duties at the request of a Coach.

Requirements

Ability to read and write in English.
Good communication skills; friendly and people-oriented.
Enthusiastic, dependable, courteous, and able to multitask.
Basic math skills.
Complete and pass RAMP and/or TIPS certification when required by state requirements.
Stand for 100% of the shift.
Frequently bend, stoop, reach, and wipe.
Ability to deliver food and beverages and clear tables, including lifting up to 50 pounds.

Responsibilities

Provide warm and friendly service from the initial greeting through the end of the guest's experience.
Know the menu, explain choices, share food and beverage promotions, and answer guest questions.
Upsell and suggest menu items, and inform guests about promotions, Happy Hour specials, and upcoming events.
Accurately write down food and beverage orders and enter them into the POS system in the proper sequence, timing courses according to guest requests.
Deliver orders or follow up after a Service Assistant delivers them, ensuring the order meets expectations.
Pre-bus tables, maintain table appearance, remove clutter, and check drink levels.
Follow alcohol-awareness procedures for checking age, preventing intoxication, and responding to potentially intoxicated guests.
Collect payment for food and drinks according to established accounting procedures.
Keep the assigned station clean and set up and take down station tables appropriately.
Follow safety and sanitation policies and procedures throughout the shift.
Maintain cooperative and harmonious working relationships with all team members.
Complete opening, shift-change, and closing checklists, as well as weekly and monthly cleaning tasks.
Perform other duties as requested by a Coach.