Verrado Theatres and BackLot - Server
Harkins Theatres•Buckeye, AZ
•Onsite
About The Position
The server’s primary responsibility is to provide an elevated guest experience by accurately describing all menu items, including preparation methods and potential allergens; taking orders; delivering orders; and collecting payment. The server is an integral part of the success of the Theatre/BackLot by contributing to sales, daily jobs, and overall guest satisfaction.
Requirements
- Required to be at least 19 years of age.
- Required to obtain and maintain a current food handler’s card and/or food safety certification, and complete Responsible Service Training, (AZ Title 4 Liquor – Basic).
- Available to work nights, weekends, and holidays.
- Able to speak, read, write, and understand the primary language(s) used in the workplace and possess basic math skills, be fiscally responsible, and operate a point-of-sale system.
- Able to work in a fast-paced, loud environment, with multiple flashing lights, while in a standing position for extended periods of time.
- Capable of remaining calm and using good judgment and discretion in all situations.
Nice To Haves
- 1+ year experience in high volume restaurant setting preferred.
Responsibilities
- Greet guests and make them feel comfortable by establishing a personal connection.
- Communicate promptly, courteously, and effectively with all guests, management, and fellow team members.
- Be knowledgeable about the Theatre/BackLot brand and items sold to be able to answer questions, make recommendations, and upsell.
- Take accurate food and beverage orders, including item modifications, and enter them into the POS or handheld device.
- Deliver food and beverage orders to all tables/guests to Harkins’ standards, including the patio.
- Provide exemplary service to include refilling beverages and clearing tables/seats, while exceeding guest expectations.
- Accurately collect payment from guests.
- Ensure server stations are set up and stocked for service.
- Understand and follow proper rules of hygiene and food safety.
- Knowledgeable of dietary restrictions to ensure orders are completed accurately for guests.
- Follow all applicable liquor laws, company policies, and safety procedures to Harkins’.
- Remain flexible during shift to ensure smooth and efficient operation of the dining service, as directed.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
