Server

Experience Senior Living•Lone Tree, CO

About The Position

The Server joins the Experience Senior Living team, which works to empower older adults to live life to the fullest and positively impact residents, their families, and team members. The Server provides customer service and supports a fine dining atmosphere for residents and guests, helping maintain resident satisfaction with food and dining programs. The role also supports dining-room cleanliness, food safety, special events, and teamwork among dining and kitchen staff.

Requirements

  • Basic reading, writing, and mathematical skills.
  • Ability to resolve problems involving dissatisfied customers and/or employees.
  • Experience serving in a sit-down restaurant.
  • Ability to learn handheld POS devices and related restaurant technology.
  • General knowledge of alcohol, including beer, wine, and simple cocktails.
  • Eligible to work in the United States.
  • Available to work some weekends.

Nice To Haves

  • Experience with handheld POS devices.

Responsibilities

  • Provide a high level of customer service and promote a fine dining atmosphere.
  • Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables in accordance with ESL standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Adhere to Quality Enhancement standards and standard food safety practices.
  • Assist with preparing and executing special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, and dining options.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
  • Communicate residents’ likes and dislikes to the Director of Culinary Services for menu planning and resident satisfaction.
  • Create a strong sense of teamwork and cooperation among staff.
  • Attend the pre-meal stand-up for dining and kitchen staff.
  • Perform other duties as needed and/or assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Short- and long-term disability coverage.
  • Life and voluntary life insurance.
  • 401(k) with employer matching.
  • Paid holidays.
  • Up to 20 days of PTO in the first three years.
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