Server - Fine Dining ( Part-Time)

Muckleshoot Casino Resort•Auburn, WA

10h•Onsite

About The Position

This is a part-time server position in a fine dining establishment. The role involves providing excellent guest service, memorizing menu details, making recommendations, coordinating with kitchen staff, and handling guest orders and complaints. The server is expected to maintain a positive and professional demeanor while managing multiple tables and aiming to exceed guest expectations.

Requirements

Ability to obtain a Class III B gaming license
Must have or be able to obtain WA State Health Card/Food Handlers Permit (required).
Must have or able to obtain a Class 12 Alcohol Permit (required).

Nice To Haves

1 (one) year of fine dining/hospitality experience is strongly preferred.
2 (two) years of serving experience is strongly preferred.
Knowledge of wines, and liquors, as well as the opening and serving of them is a plus!

Responsibilities

Exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
Memorize the menu, including food and beverage options, specials, and allergen information.
Provide recommendations and answer questions regarding menu items.
Upsell higher-priced menu items or promotions when appropriate.
Ensure proper presentation, temperature, and portioning of dishes.
Coordinate with the kitchen staff to ensure timely delivery of food.
Provide attentive and friendly guest service, addressing guests' needs and concerns.
Anticipate guest requirements and help when needed.
Smile and engage guests and team members with a positive professional demeanor.
Maintain a 5-table section while following all service standards in a positive and upbeat fashion.
Suggest additional items, such as appetizers, desserts, or specialty drinks, to enhance the dining experience and increase sales.
Service, salesmanship, and prioritization of tasks, with a strict focus on meeting and exceeding the needs of the guest, is a must.
Take accurate and detailed food and drink orders from guests, including any modifications or dietary restrictions.
Accurately receive and enter food and beverage orders through the given POS system and possess knowledge of fine-dining coursing with appropriate and timely steps of service.
Handle guest complaints or issues professionally and resolve them to the best of your ability.
Perform other duties as assigned.