Server - Fine Dining ( Part-Time)

Muckleshoot Casino Resort • Auburn, WA

1d • Onsite

About The Position

This is a part-time server position in a fine dining establishment. The role involves providing excellent guest service, memorizing menu details, making recommendations, and coordinating with kitchen staff to ensure a high-quality dining experience. The server will be responsible for taking orders, serving food and beverages, handling guest concerns, and upselling menu items. A positive and professional demeanor is essential, along with the ability to manage multiple tables and adhere to service standards.

Requirements

• Ability to obtain a Class III B gaming license
• Must have or be able to obtain WA State Health Card/Food Handlers Permit (required).
• Must have or able to obtain a Class 12 Alcohol Permit (required).

Nice To Haves

• 1 (one) year of fine dining/hospitality experience is strongly preferred.
• 2 (two) years of serving experience is strongly preferred.
• Knowledge of wines, and liquors, as well as the opening and serving of them is a plus!

Responsibilities

• Exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Memorize the menu, including food and beverage options, specials, and allergen information.
• Provide recommendations and answer questions regarding menu items.
• Upsell higher-priced menu items or promotions when appropriate.
• Ensure proper presentation, temperature, and portioning of dishes.
• Coordinate with the kitchen staff to ensure timely delivery of food.
• Provide attentive and friendly guest service, addressing guests' needs and concerns.
• Anticipate guest requirements and help when needed.
• Smile and engage guests and team members with a positive professional demeanor.
• Maintain a 5-table section while following all service standards in a positive and upbeat fashion.
• Suggest additional items, such as appetizers, desserts, or specialty drinks, to enhance the dining experience and increase sales.
• Take accurate and detailed food and drink orders from guests, including any modifications or dietary restrictions.
• Accurately receive and enter food and beverage orders through the given POS system and possess knowledge of fine-dining coursing with appropriate and timely steps of service.
• Handle guest complaints or issues professionally and resolve them to the best of your ability.
• Perform other duties as assigned.

Benefits

• Competitive salary starting at $17.13/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed