Server

The ONE Group Hospitality•Cupertino, CA

About The Position

As a Server, you will help deliver exceptional service and create an exciting, welcoming atmosphere for guests. The role involves anticipating guest needs, making recommendations, and helping ensure each guest has a memorable dining experience.

Requirements

Strong knowledge of food, wine, and cocktails, with a passion for hospitality.
Ability to multitask, work under pressure, and thrive in a fast-paced setting.
Excellent communication skills and a guest-first attitude.
Ability to stand, walk, and carry trays for extended periods.
Availability to work nights, weekends, and holidays.

Nice To Haves

Previous serving experience in a high-volume, upscale dining environment.

Responsibilities

Greet guests warmly and guide them through the Vibe Dining experience.
Provide detailed knowledge of the menu, specials, and beverage pairings.
Take accurate food and beverage orders and enter them into the POS system.
Deliver food and beverages promptly, ensuring proper presentation and accuracy.
Monitor guest satisfaction and address concerns professionally and efficiently.
Assist team members as needed to maintain smooth service flow.
Perform opening and closing side work as assigned by the management team.
Maintain clean and organized service areas throughout the shift.
Process payments, issue receipts, and thank guests while encouraging them to return.

Benefits

Medical, dental, and vision insurance for full-time restaurant employees; part-time employees are not eligible for health benefits.
Voluntary short-term disability insurance, employee-paid.
Voluntary accident, hospital indemnity, and critical illness and cancer insurance, employee-paid.
Traditional and Roth 401(k) plan for all employees.
Employee dining discounts and/or complimentary onsite meals.
Career development and growth opportunities.
Paid sick time for eligible residents of specified states and Washington, D.C., in accordance with state and local regulations.
Paid time off.
Employee Assistance Program (EAP).
Commuter and dependent care benefits.