TEMPLATE -Regal Galaxy 10 - Server

Regal • Dallas, TX

2d • Onsite

About The Position

The Server position is based in the concession stand, and essential duty includes alcohol sales. The server must be of legal age with all applicable training permits and licenses to serve alcohol according to state and local laws. This role requires knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol, as well as knowledge of all coupons and ongoing promotions and the Regal Crown Club Program. The server will also be responsible for knowledge and enforcement of the MPAA rating system, exceptional guest service skills, handling of all monies and merchandise, operating, preparing and cleaning of all concession related equipment, and proper use of all concession related storerooms and cleaning materials per MSDS. Additionally, the server must have knowledge of all concession opening, closing and in-between show procedures, as well as all emergency, evacuation and robbery procedures. Excellent sales techniques, including up selling and suggestive selling, knowledge of counterfeit bill procedures, and knowledge of and compliance with all local, state and federal food safety laws are also required. The server must also comply with the dress code, ensure guest satisfaction by smiling, greeting, and thanking all guests, and be responsible for the accuracy of cash drawers, inventory, and coupons. Knowledge of correct popper operation and emergency procedures, and abiding by all federal and state laws with regards to breaks and/or meal periods are also essential. Completion of progress towards completion of cast certification program as a cast member and as a concessionist is required. Employees will be required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

Requirements

• Must be of legal age to serve alcohol.
• Possess all applicable training permits and licenses to serve alcohol according to state and local laws.
• Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol.
• Knowledge of all coupons and on-going promotions.
• Knowledge of and promotion of Regal Crown Club Program.
• Knowledge and enforcement of the MPAA rating system.
• Exceptional guest service skills.
• Ability to handle all monies and merchandise (including non-saleable and saleable).
• Ability to operate, prepare and clean all concession related equipment.
• Ability to properly use all concession related storerooms.
• Ability to properly use all cleaning materials per MSDS.
• Knowledge of all concession opening, closing and in-between show procedures.
• Knowledge of all emergency, evacuation and robbery procedures.
• Excellent sales techniques, including up selling and suggestive selling.
• Knowledge of counterfeit bill procedures.
• Knowledge of and compliance with all local, state and federal food safety laws.
• Knowledge and compliance of dress code.
• Ability to ensure guest satisfaction – smile, greet, and thank all guests.
• Responsible for accuracy of cash drawers, inventory, and coupons.
• Must be knowledgeable of correct popper operation and emergency procedures.
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Completion of progress towards completion of cast certification program as a cast member and as a concessionist.
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
• Completion of any legally required state or local training and obtain the required certificate.
• Complete the Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking skills.
• Listen effectively and respond clearly and directly.
• Perform calculations with speed and accuracy and identify and correct errors.
• Identify problems, gather relevant data and note possible causes of problems.
• Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.
• Take action beyond what is necessarily called for.
• Perform under pressure and/or opposition.
• Possess excellent communication skills with customers, co-workers and management.
• Establish goals, budget time and set priorities to achieve desired objectives.

Responsibilities

• Regular and consistent attendance.
• Serve alcohol according to state and local laws, possessing all applicable training permits and licenses.
• Adhere to all laws and legal obligations regarding the serving of alcohol.
• Promote Regal Crown Club Program.
• Enforce the MPAA rating system.
• Provide exceptional guest service skills.
• Handle all monies and merchandise (including non-saleable and saleable).
• Operate, prepare, and clean all concession related equipment.
• Properly use all concession related storerooms.
• Properly use all cleaning materials per MSDS.
• Follow all concession opening, closing and in-between show procedures.
• Follow all emergency, evacuation and robbery procedures.
• Utilize excellent sales techniques, including up selling and suggestive selling.
• Follow counterfeit bill procedures.
• Comply with all local, state and federal food safety laws.
• Comply with dress code.
• Ensure guest satisfaction – smile, greet, and thank all guests.
• Maintain accuracy of cash drawers, inventory, and coupons.
• Operate popper correctly and follow emergency procedures.
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Complete progress towards completion of cast certification program as a cast member and as a concessionist.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.

Benefits

• Free movie passes
• Discounted concessions at any Regal location
• 401(k) retirement plan with a company match (eligible once 21 years of age and completed six months of service)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed