TEMPLATE -Regal Galaxy 10 - Server

Regal Theatres•Dallas, TX

1d•Onsite

About The Position

The Server position is based in the concession stand, and essential duty includes alcohol sales. The server must be of legal age with all applicable training permits and licenses to serve alcohol according to state and local laws. This role requires knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol, as well as knowledge of all coupons, ongoing promotions, and the Regal Crown Club Program. The server will also be responsible for enforcing the MPAA rating system, handling all monies and merchandise, operating, preparing, and cleaning concession equipment, and proper use of storerooms and cleaning materials. Additionally, the server must be knowledgeable of concession opening, closing, and in-between show procedures, as well as emergency, evacuation, and robbery procedures. Excellent sales techniques, including upselling and suggestive selling, knowledge of counterfeit bill procedures, and compliance with local, state, and federal food safety laws are also essential. The role involves ensuring guest satisfaction through positive interactions, maintaining accuracy of cash drawers, inventory, and coupons, and understanding correct popper operation and emergency procedures. Compliance with break and meal period laws, and completion of cast certification programs are also required.

Requirements

Must be of legal age to serve alcohol.
Possess all applicable training permits and licenses to serve alcohol according to state and local laws.
Knowledge of all coupons and on-going promotions.
Knowledge of the MPAA rating system.
Ability to handle all monies and merchandise.
Ability to operate, prepare, and clean concession related equipment.
Ability to use all concession related storerooms.
Ability to use all cleaning materials per MSDS.
Knowledge of concession opening, closing and in-between show procedures.
Knowledge of emergency, evacuation and robbery procedures.
Excellent sales techniques, including up selling and suggestive selling.
Knowledge of counterfeit bill procedures.
Knowledge of and compliance with all local, state and federal food safety laws.
Knowledge and compliance of dress code.
Ability to ensure guest satisfaction – smile, greet, and thank all guests.
Responsible for accuracy of cash drawers, inventory, and coupons.
Knowledgeable of correct popper operation and emergency procedures.
Abide by all federal and state laws with regards to breaks and/or meal periods.
Completion of cast certification program as a cast member and as a concessionist or progress towards completion required.
Complete any legally required state or local training and obtain the required certificate.
Complete the Regal Responsible Beverage Server training on Regal Online University.
Possess good public speaking skills.
Listen effectively and respond clearly and directly.
Perform calculations with speed and accuracy and identify and correct errors.
Identify problems, gather relevant data and note possible causes of problems.
Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.
Take action beyond what is necessarily called for.
Perform under pressure and/or opposition.
Possess excellent communication skills with customers, co-workers and management.
Establish goals, budget time and set priorities to achieve desired objectives.
Stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Regularly required to lift up to 60 pounds.
Close vision, distance vision, peripheral vision depth perception and ability to adjust focus.

Nice To Haves

Progress towards completion of cast certification program as a cast member and as a concessionist.

Responsibilities

Serve alcohol according to state and local laws, possessing all necessary permits and licenses.
Adhere to all laws and legal obligations regarding the serving of alcohol.
Promote Regal Crown Club Program.
Enforce the MPAA rating system.
Provide exceptional guest service skills.
Handle all monies and merchandise (including non-saleable and saleable).
Operate, prepare, and clean all concession related equipment.
Properly use all concession related storerooms.
Properly use all cleaning materials per MSDS.
Follow all concession opening, closing, and in-between show procedures.
Follow all emergency, evacuation, and robbery procedures.
Utilize excellent sales techniques, including up selling and suggestive selling.
Follow counterfeit bill procedures.
Comply with all local, state and federal food safety laws.
Comply with dress code.
Ensure guest satisfaction by smiling, greeting, and thanking all guests.
Maintain accuracy of cash drawers, inventory, and coupons.
Operate the popper correctly and follow emergency procedures.
Abide by all federal and state laws with regards to breaks and/or meal periods.
Complete progress towards completion of cast certification program as a cast member and as a concessionist.
Read and understand training materials covering topics such as sexual harassment and discrimination.