Server

MBK Senior Living•Mountlake Terrace, WA

20d

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality dining service that considers resident preferences and emphasizes exceptional customer service. The role includes seating residents, taking and serving meal orders, maintaining dining areas, and supporting kitchen and dining services. Servers serve residents, family members, and guests professionally and courteously; assist residents with menu selections and dining needs; follow dietary requirements and preferences; and track meal attendance so designated team members can perform safety checks when residents are absent. The role also involves welcoming and seating residents, delivering and retrieving room-service trays when required, maintaining clean and sanitary dining areas, restocking supplies, and assisting with deliveries, stock, and dishwashing. The position requires compliance with food-safety protocols, applicable regulations, and company policies. Servers are expected to contribute to a safe, welcoming environment and support teamwork and open communication. This is a part-time position paying $19.00–$20.00 per hour, depending on experience.

Requirements

Must be at least 18 years old or have a proper work permit and authorization documentation.
Must complete required background clearances and health screening and provide negative TB test results within 7 days of employment; the test must be from within the last 6 months.
Basic counting skills for tasks such as tracking meals and residents.
Excellent communication skills, including the ability to speak, write, understand, and read English.
Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Must meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
Must be mobile and able to stand for prolonged periods, walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
Ability to move intermittently throughout the workday and in the community.
Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

High school diploma or equivalent (GED) is highly preferred.
Exposure to restaurant operations or the ability to learn.

Responsibilities

Provide professional, efficient, courteous dining service by taking accurate orders and serving appealing meals to residents, family members, and guests.
Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
Assist residents with meal and menu selections and attend to their dining needs.
Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and care plan.
Track resident meal attendance and promptly communicate absences to designated team members for safety checks.
Greet and seat residents promptly, helping create a welcoming atmosphere and integrating new residents.
Deliver meals to residents’ rooms and retrieve trays after service when room service is requested.
Keep dining areas, tables, chairs, and serving stations clean and sanitary, following food-safety protocols.
Set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies.
Store and maintain inventory of food and condiments, removing old items and restocking supplies as needed.
Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
Support community marketing efforts through positive interactions and adherence to grooming and dress standards.
Cooperate with kitchen and dining services staff to support a positive resident dining experience.
Promptly report safety or equipment issues to the Supervisor.
Maintain a safe and secure environment by following established safety standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication through mentoring, coaching, and recognition program use in alignment with MBK principles and core values.
Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program (EAP) for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources to support physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: comprehensive medical, dental, and vision coverage.
For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: healthcare and dependent care flexible spending accounts.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
Leadership development and live in-person, virtual, individual, and group training.