Server

Potomac Family Dining Group•Winchester, VA

13d•Onsite

About The Position

The Server delivers food and beverage service to dining room guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves welcoming and assisting guests, taking and relaying orders, serving food and drinks, processing checks and payments, and maintaining the dining area. Servers may occasionally be scheduled to perform Host/Hostess or Carside To-Go Server functions when requested by management.

Requirements

Must be at least 18 years old.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to speak clearly and listen attentively to guests and coworkers.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Ability to reach, bend, stoop, and kneel, maintain balance, and frequently lift and carry bus pans and trays weighing up to 25 pounds.
Ability to transport and carry objects such as high chairs weighing up to 15 pounds, up to 15 times per shift.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Ability to wipe tables, table legs, booth seats, and pick up floor debris.

Nice To Haves

Prior server experience preferred.
ServeSafe Food Certification is a plus.
Bilingual experience is a plus.
High school degree or GED preferred.

Responsibilities

Deliver food and drinks to guests using Applebee’s team delivery.
Interact verbally with bar guests in a friendly and upbeat manner.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Present guest checks and make correct change or complete credit transactions.
Relay food orders to the kitchen using the computerized point-of-sale register system in a timely and accurate manner.
Serve alcohol according to applicable state and federal laws and regulations, and company and brand policies.
Help clear and reset dining room tables using Applebee’s team delivery procedures.
Observe guests, respond to requests, and anticipate guest needs.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Drive sales through suggestive selling.
Write and repeat guests’ orders to confirm understanding and accuracy.
Accommodate guests’ special needs, such as requests for booster chairs or high chairs.
Perform Host/Hostess or Carside To-Go Server functions when requested by management.