Server - Shin Dig | Plainfield, IN

CRG Dining•Plainfield, IN

About The Position

As a Server at Shin Dig, you help create a positive dining experience by providing attentive customer service, taking accurate orders, serving food and beverages promptly, and keeping the dining area clean and organized. You assist guests with menu selections, answer questions, accommodate requests, and work with kitchen staff, bartenders, and fellow servers to support smooth restaurant operations. You also promote specials and additional menu items, follow food-safety and alcohol-service policies, and handle payments accurately. The role requires working in a fast-paced restaurant environment and being able to meet the physical demands of serving.

Requirements

Excellent communication and interpersonal skills.
Strong attention to detail and commitment to service excellence.
Ability to work in a fast-paced, high-pressure environment.
Team-oriented attitude and a positive outlook.
Flexibility to work evenings, weekends, and holidays.
Ability to lift trays of food and beverages; stand, walk, and carry trays for extended periods; and bend, stoop, and reach as needed.

Nice To Haves

Previous upscale dining service experience is preferred.
Knowledge of wine and spirits is a plus.

Responsibilities

Greet guests warmly and help them feel welcome.
Help guests select menu items and provide information about food and beverages.
Provide prompt, courteous service and professionally address guest questions, concerns, and special requests.
Take food and beverage orders accurately, enter them into the restaurant POS system, and verify them before sending them to the kitchen.
Coordinate special requests and dietary restrictions with kitchen staff.
Serve food and beverages promptly and according to presentation standards, including tableside wine, bread and oil, and water service.
Recommend wine pairings, specialty cocktails, desserts, daily specials, and other items to enhance the guest experience and increase sales.
Monitor guest needs, refill drinks, clear plates, provide requested items, and ensure meals include appropriate condiments and accompaniments.
Set up and clean tables, maintain and stock the dining area, and assist with dishwashing and other cleaning tasks as needed.
Collaborate with kitchen staff, bartenders, and other servers, and communicate guest feedback and requests to the appropriate team members.
Follow health, safety, and food-safety guidelines; comply with company policies for alcohol service and guest conduct; and handle cash and credit card transactions accurately and securely.