Server l 375 Reserve (Wine Bar)

Paradies Lagardère•New York, NY

About The Position

The Server is responsible for carrying out the restaurant’s mission by providing first-class service to internal and external guests. This includes interacting with guests in a friendly and timely manner, making suggestions, answering questions, taking and delivering orders, and following up to ensure orders are correct. The role also involves processing payments, maintaining a clean and organized work environment, supporting other restaurant areas as needed, and responding to guest concerns. The Server must maintain current adult beverage certification and serve alcohol responsibly while complying with applicable laws and food-safety requirements.

Requirements

High school diploma or GED.
Experience handling money and using a point-of-sale system.
Ability to work various shifts in a team-oriented, 7/365 environment.
Excellent customer service skills and effective communication skills.
Ability to prioritize and handle multiple tasks as a self-starter.
Ability to adapt to changing priorities and unexpected situations.
Ability to communicate clearly and concisely with team members, managers, and guests.
Proficiency in reading, writing, and mathematics.
Ability to lift at least 25 pounds and perform essential job functions including standing, bending, reaching, climbing a ladder, and walking long distances.

Nice To Haves

Restaurant experience preferred.

Responsibilities

Exceed first-class service standards with guests, business partners, and peers.
Treat guests and peers in accordance with company core values.
Present menus, answer questions, and make suggestions about food and service.
Observe guests for additional requests and determine when meals are complete.
Maintain knowledge of the restaurant’s menu and products, including specials, liquor, beer, wine, and desserts.
Total bills and accept payment according to established guidelines.
Process point-of-sale transactions efficiently and comply with cash-handling and loss-prevention procedures.
Build guest loyalty and improve selling skills using available training materials.
Maintain a clean, organized work environment.
Support other restaurant areas as requested, including seating customers, answering telephones, stock work, cleanup, and documentation.
Respond appropriately to guest concerns.
Complete side work, which may include sweeping and mopping.
Maintain current adult beverage certification and serve alcohol responsibly.
Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
Perform other duties as assigned.