Server - Sportsbook Restaurant & Bar (FT & PT)

PENN Entertainment • Perryville, MD

1d

About The Position

The Server provides food and beverage service in the Sportsbook Restaurant & Bar, delivering friendly, positive, and professional service to guests and coworkers. The role includes preparing and stocking the assigned service area, taking and entering orders, serving guests, presenting checks, processing payments, and keeping the work area clean and sanitized. The Server works with the culinary team and other servers to support an efficient workflow and guest satisfaction, follows sanitation and safety standards, and monitors guests’ alcohol intake in accordance with training guidelines. The position requires flexibility to work varied shifts, including nights, weekends, and holidays.

Starting salary is $6.50 per hour plus tips. The employer notes that benefits vary by position and may include day-one medical coverage, 401(k) matching, an annual performance bonus, wellness programs, and paid time off that accrues according to local policy.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Six months of full-service food-service experience and knowledge of food and wine.
• Must qualify for a Maryland Lottery License.
• Must be able to lift trays of food above shoulder level and carry them for up to 50 yards.
• Must occasionally lift and/or move up to 50 pounds.
• Must be able to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Promote and maintain the ACES customer service program when interacting with patrons and team members.
• Interact with guests and coworkers in a helpful, positive, upbeat, and professional manner.
• Set up, stock, service, clean, and reset the assigned area and tables.
• Take orders within five minutes of guests being seated, enter orders and table numbers accurately in MICROS, and present checks.
• Upsell beverages, appetizers, and desserts in accordance with restaurant service standards.
• Collect payments accurately, make change, and close out guest checks.
• Remove dirty dishes, glassware, and flatware during service and transport them to the dish area; keep floors, seating, and tables presentable.
• Monitor and replenish stock in the assigned area, including glassware, coffee cups, butter, condiments, and bread.
• Make or refill coffee and tea, carry orders to tables, and portion or prepare items such as soup, cakes, pies, and condiments as required.
• Keep the assigned work area neat, clean, and sanitized throughout the shift, including tables, seats, counters, stations, and sinks.
• Monitor guests’ alcohol intake in accordance with training guidelines.
• Coordinate with the culinary team and other servers to support workflow, business demands, and customer satisfaction.
• Maintain equipment, service stations, and refrigerators in proper condition.
• Meet or exceed applicable state and company sanitation requirements, including ServSafe and Maryland Department of Health standards.
• Follow regulatory, safety, departmental, and company policies.
• Perform other reasonable, temporarily assigned duties when deemed necessary for efficiency, productivity, or guest service.

Benefits

• Day-one medical coverage may be available, depending on position.
• 401(k) matching may be available, depending on position.
• Annual performance bonus may be available, depending on position.
• Wellness programs designed to support financial, physical, and mental well-being.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED