Host(ess) - Sportsbook Restaurant & Bar (PT)

Hollywood Casino Perryville•Perryville, MD

About The Position

The Host(ess) works in the Sportsbook Restaurant & Bar, welcoming guests, assigning seating, and escorting guests to their tables. The role also includes promoting customer-service standards and marketing events, completing customer sales and payment transactions, cashier duties, and food preparation. Other duties may be assigned.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Three months of related experience, or an equivalent combination of education and experience.
  • Basic computer knowledge.
  • Must qualify for licensing by the Maryland Gaming Commission.

Responsibilities

  • Promote and maintain all steps of the ACES Customer Service program with each patron and team member.
  • Promote daily, weekly, and monthly marketing events.
  • Complete customer sales, take payment, count and provide appropriate change, handle cash payments, process comps, and account for cash, credit, and comp receipts.
  • Perform cashier responsibilities.
  • Prepare food.
  • Greet and welcome guests, assign seating, and escort guests to their tables.
  • Perform other duties as assigned.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may vary by position.
  • 401(k) matching may vary by position.
  • Annual performance bonus may vary by position.
  • Paid time off, earned according to local policy and increasing with length of employment.
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