Server | FT

Omni Hotels & Resorts•Austin, TX

21h

About The Position

Omni Hotels & Resorts is seeking a full-time Server for Crenshaws at Barton Creek Resort & Spa. The role focuses on providing personalized, attentive food and beverage service and creating an exceptional experience for guests. Servers take and process orders, maintain familiarity with food and beverage offerings, and help keep the restaurant and pool areas clean, organized, safe, and welcoming. The position also involves assisting with seating, phones, training, and other food and beverage operations as needed.

Requirements

Must be at least 18 years of age.
Must have conversational English-speaking abilities and be able to communicate clearly and pleasantly in English, verbally and in writing, with guests, management, and coworkers.
Must maintain current Texas Food Handlers license and TABC certifications.
Must agree to and adhere to compensation acknowledgment and tip reporting guidelines.
Must be able to work in a fast-paced environment and multitask effectively.
Must be able to work flexible shifts, including nights, weekends, and holidays.
Must be able to lift up to 50 pounds and work primarily outdoors in varying weather conditions.

Nice To Haves

Prior serving and cash-handling experience.
MICROS experience.

Responsibilities

Welcome guests warmly, anticipate their needs, provide service according to proper steps, and offer a fond farewell.
Provide friendly and professional service to guests.
Maintain familiarity with menus and beverage offerings, including wine service, and upsell when appropriate.
Take food and beverage orders, process payments, and present accurate checks using the MICROS system.
Maintain the cleanliness, organization, and safety of the pool deck, restaurant area, and service stations.
Restock towels, empty towel bins, and keep pool areas free of debris and trash.
Maintain and replenish the complimentary beverage station.
Keep umbrellas, tables, salt and pepper shakers, sugar caddies, and other poolside amenities clean and presentable.
Assist with seating guests and answering phones, and cross-train among other food and beverage outlets as needed.
Communicate and enforce pool rules kindly to help ensure guest safety.
Promptly report facility issues to the Office Coordinator, immediate supervisor, or manager.
Follow safety procedures and report unsafe conditions or work practices.
Attend department meetings and required company training sessions.
Assist with orienting and training new associates.
Perform other duties as assigned by the restaurant manager.