Server

MBK Senior Living•Mesa, AZ
•Onsite

About The Position

The Server is responsible for providing residents, family members, and guests with a pleasant, positive dining experience through high-quality service that respects residents’ preferences. The role includes seating residents, taking and serving meal orders, maintaining dining areas, and supporting kitchen and dining operations. Servers must follow residents’ dietary needs and restrictions, food-safety practices, company policies, and applicable regulations while contributing to a welcoming, safe, and cooperative community environment. This is a part-time position scheduled Saturday and Sunday, 6:00 AM–2:00 PM.

Requirements

  • Must be 18 years or older, or have a proper work permit and authorization documentation.
  • Must complete required background clearances and health screening and provide negative TB test results within seven days of employment; the test must be from within the previous six months.
  • Basic counting skills for tasks such as tracking meals and residents.
  • Excellent English communication skills, including the ability to speak, write, understand, and read English.
  • Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
  • Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
  • Must meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
  • Must be mobile and able to stand for prolonged periods and walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
  • Able to move intermittently throughout the workday and in the community.
  • Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

  • High school diploma or equivalent (GED) is highly preferred.
  • Exposure to restaurant operations or the ability to learn.

Responsibilities

  • Take accurate food orders and serve attractive meals professionally, efficiently, and courteously to residents, family members, and guests.
  • Follow proper table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
  • Help residents choose meals and menus and attend to their dining needs.
  • Follow residents’ dietary needs, restrictions, and preferences as documented by the Supervisor and in their care plans.
  • Track resident meal attendance and promptly notify designated team members when residents are absent so they can conduct safety checks.
  • Greet and seat residents promptly, help integrate new residents, and create a welcoming dining atmosphere.
  • Deliver meals to residents’ rooms and retrieve trays after service when room service is requested or required.
  • Keep dining areas, tables, chairs, and serving stations clean and sanitary, and comply with food-handling and service protocols.
  • Set up and reset tables, return dishes to the kitchen, fold napkins, maintain and restock supplies, and store and inventory food and condiments appropriately.
  • Help unload deliveries, put away stock, and wash dishes as needed to support kitchen and dining operations.
  • Support community marketing through positive interactions and by following grooming and dress standards.
  • Assist other kitchen and dining services to help ensure a positive resident dining experience.
  • Promptly report safety or equipment issues to the Supervisor and help maintain a safe and secure environment for staff, residents, and guests.
  • Comply with applicable federal, state, and local regulations and company policies and procedures.
  • Promote teamwork and open communication through mentoring, coaching, and recognition practices aligned with MBK principles and core values.
  • Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

  • Competitive salaries.
  • Leadership development, live in-person training, virtual training, and individual and group training.
  • 401(k) retirement plan with company match up to 4%.
  • Employee Assistance Program for employees and household members.
  • Financial and legal services.
  • Educational loan assistance and scholarships.
  • Team Member Discount Programs.
  • Resources supporting physical, emotional, and financial wellness.
  • Free meal per shift.
  • For full-time team members: comprehensive medical, dental, and vision coverage, with multiple medical plan options including an HSA-eligible plan with company contributions.
  • For full-time team members: healthcare and dependent-care Flexible Spending Accounts.
  • For full-time team members: commuter benefits.
  • For full-time team members: company-paid life insurance and Accidental Death & Dismemberment coverage.
  • For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
  • For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
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