Server - Fusion

Blue Lake Casino•Blue Lake, CA

1d•$0 - $18

About The Position

The Server provides an excellent dining experience to diverse guests by delivering strong guest service and demonstrating extensive food and beverage knowledge. The role serves guests in a full-service restaurant, explains menu items and specials, uses suggestive selling, performs wine service, and processes food and beverage transactions through the POS system. Servers also support restaurant operations through table bussing, seating guests, side work, and other management-assigned duties. The position requires compliance with restaurant sanitation and safety standards, a professional appearance in an approved uniform and black non-slip shoes, and consistent attendance. The Team Member must maintain required gaming, responsible beverage service, and food handler certifications. This position has no supervisory responsibilities.

Requirements

High school diploma or GED.
Ability to balance and reconcile cashier banks.
Familiarity with restaurant sanitation standards.
Ability to describe and upsell wines and spirits.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to guests, customers, clients, and employees.
Ability to calculate figures and amounts including discounts, commissions, proportions, percentages, and measurements, and apply basic algebra and geometry.
Ability to perform calculations using American money and units of weight, volume, and distance.
Ability to use common-sense understanding to carry out simple one- or two-step instructions and deal with standardized situations with occasional or no variables.
Maintain a valid and active Blue Lake Tribal Gaming Commission License while employed.
Complete and maintain Responsible Beverage Service (RBS) certification.
Maintain valid food handlers’ certification.
Ability to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms regularly; talk or hear frequently; and occasionally lift or move up to 50 pounds.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Describe menu items in a way that encourages sales and use suggestive selling when appropriate.
Maintain current knowledge of specials, featured wines and spirits, and promotions, and answer menu questions confidently.
Deliver food orders to guests dining in a full-service restaurant.
Carry a 27-inch oval tray in traditional restaurant style containing hot and cold food items.
Perform steps of service and maintain restaurant service standards.
Practice safety and sanitation techniques.
Perform table-side wine service, including describing, opening, and presenting wine.
Bus tables, seat guests, perform side work, and complete other duties assigned by management.
Communicate basic knowledge about the casino and hotel.
Navigate the POS system to place food and beverage orders, enter modifiers, split checks, and provide accurate table numbers and guest counts.
Tender checks accurately using comps, cash, credit cards, and gift certificates.
Communicate with kitchen staff regarding special requests.
Wear black non-slip shoes and an approved uniform.
Create an atmosphere of fun for casino guests.
Encourage mutual respect, dignity, and integrity among Team Members by setting positive examples.
Maintain a professional departmental, company, and community reputation.
Help provide a safe work environment by complying with safety guidelines, identifying potential hazards, and reporting them for resolution.
Enforce departmental performance standards, policies, and procedures.
Maintain a consistent, regular attendance record.