Server - Fusion

Blue Lake Casino•Blue Lake, CA

17h

About The Position

The Server provides an excellent dining experience to a diverse range of guests, delivers strong guest service, and demonstrates extensive food and beverage knowledge. The role serves guests in a full-service restaurant and supports restaurant operations through food and beverage service, guest assistance, table maintenance, and coordination with kitchen staff. The position has no supervisory responsibilities.

Requirements

High school diploma or GED.
Familiarity with restaurant sanitation standards.
Ability to balance and reconcile cashier banks.
Ability to describe and upsell wines and spirits.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively one-on-one and in small groups to guests, customers, clients, employees, and other Team Members.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply basic algebra and geometry; and perform calculations using American money and weight, volume, and distance measurements.
Ability to follow simple one- or two-step instructions using common-sense judgment and handle standardized situations with few or no variables.
While employed, maintain a valid and active Blue Lake Tribal Gaming Commission License.
Complete and maintain Responsible Beverage Service (RBS) certification.
Maintain valid food handlers’ certification.
Regularly stand, walk, use hands to finger, handle, or feel, and reach with hands and arms; frequently talk or hear; and occasionally lift and/or move up to 50 pounds.
Meet the job’s vision requirements, including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Describe menu items to encourage sales, use suggestive selling when appropriate, and remain informed about specials, featured wines and spirits, and promotions.
Answer guests’ menu questions confidently and deliver food orders to guests dining in the restaurant.
Carry a 27-inch oval tray in traditional restaurant style with hot and cold food items.
Perform the steps of service and maintain restaurant service standards.
Follow safety and sanitation practices.
Perform table-side wine service, including describing, opening, and presenting wine.
Bus tables, seat guests, complete side work, and perform other duties assigned by management.
Communicate basic information about the casino and hotel.
Use the POS system to place food and beverage orders, enter modifiers, split checks, and provide accurate table numbers and guest counts.
Properly tender checks using comps, cash, credit cards, and gift certificates.
Communicate special requests to kitchen staff.
Wear black non-slip shoes and the approved uniform.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among Team Members.
Help maintain a safe work environment by following safety guidelines, identifying potential hazards, and reporting them for resolution.
Maintain a professional departmental, company, and community reputation; enforce applicable performance standards, policies, and procedures; and maintain consistent, regular attendance.
Perform other duties as assigned by management, including supervisors, managers, or executives.