Server

Atria Senior Living • CA-San Francisco, CA

7d

About The Position

The Server engages with residents and guests to provide a memorable dining experience. The role includes taking food and beverage orders, retrieving and serving items according to service standards, collecting payments when necessary, and helping maintain the restaurant area and equipment. Servers provide attentive customer service, support dining programs, and assist with special events, banquets, and theme meals.

Requirements

• Two to three years of experience as a server.
• Food-handling certificate where applicable.
• Alcohol-awareness program certificate where applicable.
• Basic reading, writing, and mathematical skills.
• Strong communication and teamwork skills.
• Strong organization and time-management skills.
• Ability to resolve problems involving dissatisfied customers and/or employees.
• At least 18 years of age to serve alcoholic beverages and 21 years of age to pour them.

Nice To Haves

• Fine dining experience preferred.

Responsibilities

• Provide a high level of customer service; anticipate residents’ needs, respond promptly, and acknowledge guests.
• Maintain knowledge of restaurant operations, table setup, dress code, menu items, prices, preparation methods, ingredients, and presentation standards.
• Work with the Food & Beverage Director and/or General Manager to support resident satisfaction with food and beverage programs.
• Set tables according to Coterie standards and serve meals and beverages to residents and guests.
• Follow state liquor regulations and food safety practices, and adhere to Quality Enhancement standards.
• Review the daily menu with residents and, when applicable, acquaint new residents with menus, seating, dining options, and hours.
• Use Toast and/or other POS systems and manual systems to take and deliver accurate orders and process payments.
• Follow payment, cash-handling, and credit policies and procedures.
• Remove used or soiled dining items and clean and reset tables promptly after guests depart.
• Clean and sanitize dining-room carpets, tables, chairs, condiment containers, and equipment.
• Assist with preparing and executing special events, banquets, and theme meals.
• Complete assigned side duties, including checking restaurant stock and supplies, maintaining cleanliness, and folding napkins.
• Review reservations, accommodate requests, and manage pre-assigned tables as needed.
• Promote teamwork and cooperation among staff and attend pre-meal stand-up meetings for dining and kitchen staff.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and paid time off.
• Annual anniversary rewards may be available depending on employee classification, starting at $500 for full-time employees.
• Annual Scores Reward may be available based on community survey results: $500 for full-time employees or $250 for part-time employees.
• Health, dental, vision, and life insurance.
• Retirement savings plan with 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed