Server

Benchmark Senior Living•Norwood, MA

4d•Onsite

About The Position

The Server serves food and beverages to residents in accordance with established Benchmark policies and procedures. Under the direction of the Dining Services Director, the Server helps ensure quality food service that meets residents’ needs. The role includes taking and serving meal orders, preparing and maintaining dining areas, handling resident requests, and following food-service, safety, and infection-control procedures. The position requires a high school diploma or equivalent and previous dining room and server experience. The Server must interact effectively with residents and staff, follow written and oral instructions, understand dietary procedures and applicable Health Department food-service regulations, and serve food and beverages promptly and efficiently. The physical job analysis identifies frequent or constant demands that include lifting and carrying objects of various weights, using kitchen and other equipment, standing, walking, climbing stairs, bending, reaching, and repetitive arm, wrist, and hand use. The role may involve resident mobility assistance and exposure to communicable diseases or resident agitation. Required safety and health measures may include personal protective equipment and screenings or vaccinations as required by state or workplace policy.

Requirements

High school diploma or equivalent.
Previous dining room and server experience.
Ability to interact effectively with residents and staff.
Ability to follow written and oral instructions.
Knowledge of dietary procedures and applicable Health Department regulations and guidelines for food-service operations.
Ability to serve food and beverages to residents promptly and efficiently.

Responsibilities

Advise the supervisor when supplies are running low and assist with inventorying supplies.
Communicate effectively with the supervisor and kitchen staff.
Take food and beverage orders from residents and serve meals promptly, ensuring they are presentable and appetizing.
Set up and deliver meal trays and food carts to the dining room as instructed.
Assist residents with meal selection and respond to their specific needs.
Set up the dining room for the next scheduled meal and replenish necessary supplies.
Check room-service trays before distribution.
Follow safety regulations, precautions, and established infection-control procedures.
Maintain food-service areas in a clean and safe condition and ensure necessary equipment and supplies are properly maintained.
Report hazardous conditions and equipment to the supervisor, and report accidents to the Dining Services Director or Executive Director.
Dispose of food and waste according to established policies.
Perform daily or scheduled cleaning duties, including cleaning tables, chairs, refrigerators, and freezers.
Carry soiled dishes, cups, glasses, and utensils to proper storage areas.
Keep work areas clean, dry, and free of food and beverages.
Return used food trays from carts and dining areas and deliver them to the dishwashing area.
Perform other general server duties as assigned.