Sever/Server Assistant - Jasmine Porch

Kiawah Resort • Kiawah Island, SC

18d • Onsite

About The Position

The Server prepares the dining room and back-of-house area for service, welcomes guests, and attends to their needs throughout the dining experience. Working under the supervision of the Restaurant Manager, the Server contributes to a positive, team-oriented service environment and is expected to be passionate about guest service. The role requires detailed knowledge of menu and beverage offerings, daily resort activities, restaurant operations, and service procedures. The position is on site and has shifts listed as either 5:30 a.m.–12:30 p.m. or 7:00 a.m.–3:30/4:00 p.m. The stated pay rate is $7.08 plus tips.

Kiawah Island Golf Resort is a luxury golf and beach vacation destination near Charleston, South Carolina. The resort describes its mission as being recognized as the best golf and tennis resort on the East Coast and emphasizes service in the traditions of genuine Southern hospitality.

Requirements

• High school diploma or equivalent required.
• Minimum age of 21 to mix and serve alcohol.
• Past serving experience required.
• Ability to perform basic mathematical calculations.
• Ability to work independently and as part of a team.
• Good to excellent spoken and written English communication skills.
• Must pass a background check.
• Strong interpersonal and organizational skills, and thoroughness.
• Ability to speak knowledgeably and articulately before large groups.
• Ability to maintain a professional demeanor in a fast-paced environment.
• Ability to work on site.
• Ability to lift at least 35 pounds over short to medium distances and stand for the full shift, reaching, bending, stooping, and carrying trays or ovals as needed.

Nice To Haves

• College degree preferred.
• Certification in an alcohol awareness program preferred.
• Training in food, wine, and liquor service preferred.
• CPR certification preferred.

Responsibilities

• Prepare the dining room and back-of-house area for service.
• Welcome guests and attend to their needs throughout all phases of the dining experience.
• Keep all areas clean and immaculate.
• Maintain product knowledge and complete knowledge of menu items, specials, unavailable items, and beverage selections.
• Know scheduled daily activities, in-house groups, daily house count, and outlet hours of operation.
• Know table, seat, and station numbers; proper table setups; room capacity; restaurant hours, price range, and dress code.
• Take responsibility for the happiness of each guest in the assigned section.
• Complete daily prep work and maintain tables.
• Assist teammates and foster teamwork and learning.
• Adapt to an evolving, fast-paced environment while maintaining a professional demeanor with guests and teammates.
• Uphold resort core values, policies, and procedures.
• Perform other duties as assigned.

Benefits

• Employee discounts at the hotel and villas, five golf courses, spa, restaurants, recreation, and retail shops.
• Employee meal program.
• Employee trainings and appreciation events throughout the year.
• Recognition awards and incentive events, including peer-to-peer recognition.
• Leadership and career development.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, and vision insurance, short- and long-term disability, life insurance, and vacation pay for full-time employees after 60 days of employment.
• 401(k) available after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED