Server

MBK Senior Living • Salt Lake, UT

5d

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality dining service that respects resident preferences and delivers exceptional customer service. The role includes seating residents, serving meals, maintaining dining areas, and supporting kitchen and dining operations. The position is part-time, with 18–29 hours per week; the schedule is to be determined. Pay starts at $15–$16.50, depending on experience. A Food Handler’s Certification is required, and the employee must be legally able to serve wine. Previous assisted-living experience is highly desirable. Exposure to restaurant operations or the ability to learn is required. A high school diploma or GED is highly preferred.

The Server takes and serves accurate food orders to residents, family members, and guests; assists with menu selections and dining needs; and follows residents’ dietary requirements, restrictions, and preferences. The role also includes tracking meal attendance and alerting designated team members when residents are absent, greeting and seating residents, and providing room service when required.

The position maintains a clean and sanitary dining area, prepares and resets tables, handles dishes and dining supplies, and assists with deliveries and stock. The Server follows food-safety protocols and established safety procedures, reports safety or equipment issues, and complies with applicable regulations and company policies. The role requires professional, tactful communication with residents, families, guests, coworkers, vendors, and the public, as well as teamwork in support of a positive resident dining experience.

The work requires mobility and the ability to stand for prolonged periods and walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions. The employee must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary. Reasonable accommodations are provided in accordance with applicable laws.

Requirements

• Must be 18 years or older, or have a proper work permit and authorization documentation.
• Must complete required background clearances and health screening and provide a negative TB test result within 7 days of employment; the test must be from within the last 6 months.
• Basic counting skills to track meals and residents.
• Excellent communication skills, including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment, such as salad bars, heating carts, and trays.
• Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
• Must meet and maintain applicable state-specific regulatory requirements, including Food Handler Certification.
• Must be legally able to serve wine.
• Exposure to restaurant operations or the ability to learn.
• Ability to stand for prolonged periods and walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
• Ability to move intermittently throughout the workday and in the community.
• Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

• High school diploma or GED is highly preferred.
• Previous experience in an assisted-living setting is highly desirable.

Responsibilities

• Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
• Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
• Engage with residents and assist with meal and menu selections and other dining needs.
• Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and care plan.
• Track resident meal attendance and promptly communicate about absent residents to designated team members for safety checks.
• Greet and seat residents promptly, with special attention to welcoming and integrating new residents.
• Deliver meals to residents’ rooms and retrieve trays after service when room service is requested or required.
• Keep dining areas, tables, chairs, and serving stations clean and sanitary, and follow food-safety handling and service protocols.
• Clean dining areas; set up and reset tables; return dishes to the kitchen; fold napkins; and maintain and restock dining supplies, food, and condiments.
• Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
• Support community marketing through positive interactions and compliance with grooming and dress standards.
• Cooperate with other kitchen and dining services staff to support residents’ dining experiences.
• Promptly report safety or equipment issues to the Supervisor.
• Maintain a safe and secure environment by following established safety standards, policies, and procedures.
• Comply with applicable federal, state, and local regulations and company policies and procedures.
• Promote teamwork and open communication, including mentoring, coaching, and using recognition programs in alignment with MBK principles and core values.
• Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

• 401(k) retirement plan with company match up to 4%.
• Employee Assistance Program for employees and household members.
• Financial and legal services.
• Educational loan assistance and scholarships.
• Team member discount programs.
• Resources supporting physical, emotional, and financial wellness.
• Free meal per shift.
• Leadership development and live in-person, virtual, individual, and group training.
• Competitive salaries.
• Full-time team members receive medical, dental, and vision coverage, with multiple medical plan options, including an HSA-eligible plan with company contributions.
• Full-time team members receive healthcare and dependent-care flexible spending accounts.
• Full-time team members receive commuter benefits.
• Full-time team members receive company-paid life insurance and accidental death and dismemberment coverage.
• Full-time team members receive disability benefits where applicable and subject to state-specific programs and eligibility requirements.
• Full-time team members may elect voluntary accident, critical illness, and hospital indemnity insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED