Server

MBK Senior Living•Mesa, AZ

18d•Onsite

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality service that accounts for resident preferences and exceptional customer service. The role includes maintaining dining areas, seating residents, taking and serving meal orders, and supporting dining and kitchen operations. The listed schedule is part-time, Saturday and Sunday, 6:00 a.m. to 2:00 p.m. The Server follows residents’ dietary needs and care plans, monitors meal attendance, assists with room-service meals as required, and helps maintain clean, sanitary, welcoming dining spaces. The position also requires professional and courteous interactions with residents, families, guests, vendors, and coworkers, as well as compliance with food safety practices, company policies, and applicable regulations.

Requirements

High school diploma or equivalent (GED) is highly preferred.
Exposure to restaurant operations or ability to learn.
Must be 18 years or older, or have a proper work permit and authorization documentation.
Must complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the TB test must be from within the last 6 months.
Basic counting skills for tasks such as tracking meals and residents.
Excellent communication skills, including the ability to speak, write, understand, and read English.
Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Must meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
Must be mobile and able to stand for prolonged periods, walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
Able to move intermittently throughout the workday and in the community.
Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

High school diploma or equivalent (GED) is highly preferred.

Responsibilities

Take accurate food orders and serve appetizing, visually appealing meals professionally, efficiently, and courteously to residents, family members, and guests.
Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
Assist residents with meal and menu selections and attend to their dining needs.
Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and care plan.
Track resident meal attendance and promptly notify designated team members about absent residents for safety checks.
Greet and seat residents promptly, helping create a welcoming atmosphere and integrate new residents.
Deliver meals to residents’ rooms and retrieve trays after service when room service is requested or required.
Keep dining areas, tables, chairs, and serving stations clean and sanitary, following food-safety protocols.
Clean the dining area, set and reset tables, return dishes to the kitchen, fold napkins, and restock and properly store dining supplies, food, and condiments.
Assist with breaking down deliveries, storing stock, and washing dishes as needed.
Support community marketing through positive interactions, professional dress, and appropriate behavior.
Cooperate with kitchen and dining services team members to support a positive resident dining experience.
Promptly report safety or equipment issues to the Supervisor.
Maintain a safe and secure environment in accordance with established standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication, including mentoring, coaching, and using recognition programs in alignment with MBK principles and values.
Perform other duties as assigned by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program (EAP) for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources supporting physical, emotional, and financial wellness.
Free meal per shift.
Full-time team members receive medical, dental, and vision coverage, with multiple medical plan options including an HSA-eligible plan with company contributions.
Flexible Spending Accounts for healthcare and dependent care.
Commuter benefits.
Company-paid life insurance and Accidental Death & Dismemberment coverage.
Disability benefits where applicable and subject to state-specific programs and eligibility requirements.
Voluntary accident, critical illness, and hospital indemnity insurance.
Competitive salaries.
Leadership development and live in-person, virtual, individual, and group training.