Server - FT

MBK Senior Living • Riverside, CA

11d • $17 - $18

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality dining service that accounts for resident preferences and delivers exceptional customer service. The role includes maintaining dining areas, seating residents, and serving meals to residents, family members, and guests. Servers also assist with room-service meal delivery, support kitchen and dining operations, follow food-safety and regulatory requirements, and contribute to a welcoming, safe, and supportive community environment.

This is a full-time position scheduled from 10:45 a.m. to 7:00 p.m., Thursday through Monday. The listed pay range is $17 to $17.50. The position requires exposure to restaurant operations or the ability to learn, strong communication and interpersonal skills, and the ability to perform the stated physical duties. A high school diploma or GED is highly preferred.

Requirements

• Must be 18 years or older, or have a proper work permit and authorization documentation.
• Must complete required background clearances and health screening, and provide negative TB test results within seven days of employment; the TB test must be from within the last six months.
• Basic counting skills for tasks such as tracking meals and residents.
• Excellent communication skills, including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
• Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
• Must meet and maintain state-specific regulatory requirements, such as Food Handler Certification.
• Must be mobile and able to stand for prolonged periods, walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
• Ability to move intermittently throughout the workday and in the community.
• Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
• Must comply with applicable laws and regulations, including state licensing regulations, HIPAA, and Resident Rights.
• Exposure to restaurant operations or the ability to learn.

Nice To Haves

• High school diploma or equivalent (GED) is highly preferred.

Responsibilities

• Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
• Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
• Engage with residents, assist with meal and menu selections, and attend to dining needs as needed or requested.
• Follow residents’ dietary needs, restrictions, and preferences as provided by the Supervisor and care plans.
• Track resident meal attendance and promptly notify designated team members about absent residents for safety checks.
• Greet and seat residents promptly and help create a welcoming atmosphere, with special attention to integrating new residents.
• Deliver meals to residents’ rooms and retrieve trays after meal service when room service is requested.
• Maintain clean and sanitary dining areas, including tables, chairs, and serving stations, and follow food-safety handling and service protocols.
• Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, restock dining supplies, and manage proper storage and inventory of food and condiments.
• Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
• Support community marketing through positive interactions, appearance, and behavior, following grooming and dress standards.
• Cooperate with kitchen and dining services staff to provide residents with a positive dining experience.
• Promptly report safety or equipment issues to the Supervisor.
• Maintain a safe and secure environment for staff, residents, and guests by following established standards, policies, and procedures.
• Comply with applicable federal, state, and local regulations and company policies and procedures.
• Promote teamwork and open communication through mentoring, coaching, and recognition in alignment with MBK principles and core values.
• Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

• 401(k) retirement plan with company match up to 4%.
• Employee Assistance Program (EAP) for employees and household members.
• Financial and legal services.
• Educational Loan Assistance and Scholarships.
• Team Member Discount Programs.
• Resources to support physical, emotional, and financial wellness.
• Free meal per shift.
• Comprehensive medical, dental, and vision coverage for full-time team members.
• Multiple medical plan options, including an HSA-eligible plan with company contributions.
• Healthcare and Dependent Care Flexible Spending Accounts.
• Commuter Benefits.
• Company-paid life insurance and Accidental Death & Dismemberment coverage.
• Disability benefits where applicable and subject to state-specific programs and eligibility requirements.
• Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance.
• Competitive salaries.
• Leadership development, live in-person training, virtual training, and individual and group trainings.
• Supportive community team encouraging personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED