Server

Benchmark Senior Living•Norwood, MA

About The Position

The Server serves food and beverages to residents in accordance with established Benchmark policies and procedures. Under the direction of the Dining Services Director, the Server helps ensure quality food service that meets residents’ needs. The role includes taking and serving meal orders, assisting residents with meal selection or specific needs, setting up dining areas and meal trays, maintaining supplies, and keeping food-service areas clean and safe. The position requires interaction with residents and staff, following written and oral instructions, and knowledge of dietary procedures and applicable Health Department regulations and guidelines. Physical demands include frequent standing and walking, handling objects of varying weights, using kitchen equipment and carts, and a range of reaching, bending, and other movements. The role may involve close contact with residents and occasional exposure to communicable diseases or verbal or physical aggression related to medical conditions or progressive diseases.

Requirements

High school diploma or equivalent.
Previous dining room and server experience.
Ability to interact effectively with residents and staff.
Ability to follow written and oral instructions.
Knowledge of dietary procedures and applicable Health Department regulations and guidelines for food-service operations.
Ability to serve food and beverages to residents promptly and efficiently.

Responsibilities

Advise the supervisor when supplies are running low and assist with inventorying supplies.
Communicate effectively with the supervisor and kitchen staff.
Take food and beverage orders from residents and serve meals promptly, ensuring they are presentable and appetizing.
Set up and deliver meal trays and food carts to the dining room as instructed.
Assist residents who need help selecting meals or have specific needs.
Set up the dining room for the next scheduled meal and replenish necessary dining room supplies.
Check room-service trays before distribution.
Follow safety regulations, precautions, and established infection-control procedures.
Maintain food-service areas in a clean and safe condition and ensure necessary equipment and supplies are properly maintained.
Report hazardous conditions and equipment to the supervisor, and report accidents to the Dining Services Director or Executive Director.
Dispose of food and waste according to established policies.
Perform daily or scheduled cleaning duties, including cleaning tables, chairs, refrigerators, and freezers.
Carry soiled dishes, cups, glasses, and utensils to designated storage areas and return used trays from food carts and the dining room to the dishwashing area.
Keep work areas clean, dry, and free of food and beverages.
Perform other general server duties as assigned.