Server - Mansion

GATE HR•Jacksonville, FL

About The Position

Epping Forest Yacht & Country Club is seeking a Server for its Mansion outlet to join the Food & Beverage team. The Server delivers exceptional dining experiences for members and guests through attentive food and beverage service, dining room upkeep, accurate order and check handling, and a welcoming atmosphere throughout each meal. The position reports to the Mansion Supervisor and Assistant Director of Food & Beverage and supports the club’s service standards and member satisfaction.

Requirements

Strong commitment to outstanding member and guest service.
Professional, welcoming, hospitality-focused demeanor.
Ability to communicate effectively with members, guests, and team members.
Ability to handle orders and member checks accurately.
Ability to work a varied schedule, including weekends and holidays.

Nice To Haves

Knowledge of food and beverage service standards.

Responsibilities

Maintain punctual and dependable attendance.
Work a flexible schedule, including weekends and holidays.
Maintain professional appearance, grooming, and uniform standards.
Complete assigned side work before service begins.
Prepare dining room tables and ensure glassware, silverware, linens, condiments, flowers, tables, and chairs meet presentation standards.
Attend pre-shift meetings to review daily specials and operational updates.
Greet members and guests promptly and warmly.
Guide members and guests through their dining experience and provide attentive service throughout the meal.
Answer questions about menu offerings and beverage selections.
Serve food and beverages according to club service standards.
Keep tables clean and properly set throughout service.
Enter and process member checks accurately and promptly.
Communicate with management about service flow and closing procedures.
Complete assigned station cleaning and side work.
Reconcile and close all member checks at the end of each shift.
Submit required checkout paperwork and reports to management.
Perform additional duties as assigned to support exceptional member service.

Benefits

Competitive pay
Paid time off, including vacation, holidays, and sick time
Medical, dental, vision, life insurance, and disability coverage for eligible team members
401(k) with company match
Flexible scheduling opportunities
Complimentary parking and employee dining café
Five-Diamond service training and professional development opportunities
Certifications and continuing education opportunities
Complimentary uniform dry-cleaning services
Career growth and advancement opportunities throughout Gate Hospitality Group
Beautiful work environment and culture of belonging
Exclusive resort privileges