Food Runner - Mansion

GATE•Jacksonville, FL

About The Position

Epping Forest Yacht & Country Club is seeking a Food Runner to support dining room operations as part of its Food & Beverage team. The role assists servers and bartenders, maintains service standards, prepares and resets dining areas, and provides attentive service to members and guests. The Food Runner reports directly to the Mansion Supervisor and Assistant Director of Food & Beverage and helps create a welcoming, efficient, and memorable dining experience.

Requirements

1–2 years of experience in a full-service restaurant, private club, banquet service, or similar hospitality environment.
Knowledge of basic table service procedures and service standards.
Understanding of alcoholic and non-alcoholic beverages.
Excellent interpersonal and guest service skills.
Professional, positive, and member-focused attitude.
Ability to work a varied schedule, including weekdays, weekends, and holidays.
Ability to assist with furniture movement and event setup.

Responsibilities

Maintain punctual and dependable attendance.
Work a flexible schedule, including weekends and holidays.
Maintain professional appearance standards, including uniform, name tag, grooming, and demeanor.
Become proficient in the use of required equipment and safety features.
Complete assigned side work and opening duties before service.
Perform kitchen preparation and station setup according to side work assignments.
Assist with dining room table setup and preparation.
Attend pre-shift meetings to review daily specials and operational updates.
Monitor bread warmers, tea stations, coffee stations, and other service areas throughout the shift.
Assist servers and bartenders during service periods.
Greet members warmly and provide initial water service.
Remove dirty dishes, trays, and tableware from dining areas.
Reset tables promptly during service.
Communicate with the Mansion Supervisor and Food & Beverage leadership team.
Perform assigned daily and weekly cleaning responsibilities.
Assist with event and function setup, including moving furniture as needed.
Check out with management before the end of each shift.
Perform additional duties as assigned to support quality member service.

Benefits

Competitive pay
Paid time off, including vacation, holidays, and sick time
Medical, dental, vision, life insurance, and disability coverage for eligible team members
401(k) with company match
Flexible scheduling opportunities
Complimentary parking and employee dining café
Five-Diamond service training and professional development opportunities
Certifications and continuing education opportunities
Complimentary uniform dry-cleaning services
Career growth and advancement opportunities throughout Gate Hospitality Group
Exclusive resort privileges