Server - Special Events Spring/Summer 2027

Paws Up Montana•Greenough, MT

13d

About The Position

The Banquet Server at Paws Up Montana delivers world-class hospitality in a luxury setting. The role executes exceptional banquet and event service by following established service sequences, maintaining elevated presentation standards, and anticipating guest needs while upholding the resort’s commitment to discretion, professionalism, and personalized service. The server prepares tables and event spaces, maintains menu and resort knowledge, communicates dietary needs to Culinary and Food & Beverage teams, and works collaboratively with banquet colleagues to provide seamless service. The role also maintains a clean and organized work area, completes opening and closing checklists, follows resort policies, and handles guest concerns professionally.

Requirements

Current valid driver’s license and two years of driving experience.
High school diploma, GED, or equivalent vocational or job-related coursework.
At least one year of serving experience.
Strong understanding of world-class hospitality and service standards.
Working knowledge of beer, wine, spirits, food, and basic culinary methods.
Ability to multitask and remain organized in a fast-paced, high-demand environment.

Nice To Haves

Serving experience in a luxury resort, fine dining, or banquet setting.
Familiarity with Silverware POS systems.

Responsibilities

Greet, guide, and serve guests as a knowledgeable professional within the event space.
Maintain complete menu proficiency, including preparation methods, ingredients, allergens, beverages, and alternative preparations.
Identify guest preferences and fulfill special requests as directed by management or guests.
Maintain guest confidentiality before, during, and after their experience at Paws Up.
Maintain current knowledge of resort amenities, offerings, and local area information.
Follow the sequence of service throughout banquet and event functions.
Prepare tables and event spaces to sanitation, organization, and presentation standards.
Collaborate with server assistants and banquet team members to ensure seamless service.
Communicate food allergies, dietary restrictions, and special requests clearly and promptly to Culinary and Food & Beverage teams.
Maintain proficiency with POS systems, preferably Silverware.
Address guest service concerns promptly and professionally, escalating to management when necessary.
Keep the dining space and workstation clean and organized.
Complete opening and closing checklists and additional tasks assigned by management.
Follow resort safety, security, sanitation, and operational policies and procedures.
Represent Paws Up with hospitality, professionalism, and pride.
Foster positive, collaborative working relationships with resort team members.
Handle guest interactions and transactions ethically, legally, and confidentially.
Maintain a clean, polished, professional appearance consistent with resort standards.
Perform duties safely, efficiently, and to a high standard.