Server Vino Volo Wine Bar - Dulles International Airport

Retail and Dining Positions•Dulles, VA

8d•Onsite

About The Position

The Server works at Vino Volo Wine Bar at Dulles International Airport, providing guests with friendly, professional food and beverage service. The role includes welcoming guests, taking orders, sharing information about menu items and the wine list, and identifying opportunities for additional sales. Servers process point-of-sale transactions, maintain a clean and organized work area, and collaborate with coworkers and management to provide a positive guest experience. They may also assist with seating, telephone calls, stocking, cleanup, and documentation. The position requires maintaining current adult beverage certification and serving alcohol responsibly. Applicants must provide evidence of full COVID-19 vaccination by the date of hire where permitted by applicable law, with exceptions only as required by law. The employer describes the setting as an airport retail and dining environment and emphasizes safety and health standards.

Requirements

Provide evidence of full COVID-19 vaccination by date of hire where permitted by applicable law; exceptions apply only as required by law.
Maintain current adult beverage certification.
Serve alcohol responsibly.
Demonstrate wine knowledge, including flavor profiles and talking points for the current list and pricing guidelines.

Responsibilities

Warmly greet and acknowledge guests, take food and drink orders, provide information about menu items, and identify opportunities for additional sales.
Engage guests in a friendly and professional manner and create a positive first and last impression.
Know the flavor profiles and talking points for the current wine list, along with applicable pricing guidelines.
Process point-of-sale transactions quickly and efficiently.
Build guest loyalty and improve selling skills using training materials.
Work with fellow employees and management to provide guests with the best experience possible.
Maintain a clean and organized work environment.
Support other bar areas as requested, including seating customers, answering telephones, stocking, cleanup, and documentation.
Respond appropriately to guest concerns.
Maintain current adult beverage certification and ensure responsible alcohol service.