Server, Yoshoku - Waldorf Astoria New York
About The Position
After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a Server - Yoshoku to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Find our Yoshoku, Japanese dining through the Park Avenue entrance of the hotel, where an a la cart menu reinterprets traditional Japanese culinary practices through a contemporary lens. A refined Wagashi tea service will be available in the afternoon.
Requirements
- At least 2 years of serving experience in a fine dining luxury environment
- Knowledge of Japanese cuisine
- Experience working in a Forbes rated environment is required.
Responsibilities
- Greet guests warmly, using their names whenever possible, and engage with them in a manner that reflects the refined standards of the restaurant.
- Respond to guest requests promptly and efficiently, ensuring a personalized and attentive service experience.
- Demonstrate a genuine sense of interest in guests' needs, providing expert recommendations and creating a memorable dining experience.
- Maintain in-depth knowledge of the menu, daily specials, and restaurant promotions to provide accurate information and enhance the guest experience.
- Take food and beverage orders, input orders into the point-of-sale system, and ensure that all details are accurately captured.
- Retrieve and deliver food and beverages in a timely manner, ensuring that each order is presented to the highest standards of quality and presentation.
- Monitor guest satisfaction throughout the meal, addressing any concerns or needs promptly and with a positive attitude.
- Serve alcoholic and non-alcoholic beverages in compliance with all federal, state, local, and company regulations.
- Keep your station well-stocked with necessary supplies to ensure a smooth service.
- Clearing and cleaning tables throughout the meal service, ensuring each table is prepared for the next guest with meticulous attention to detail and a seamless transition.
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
