Server (T), In Room Dining (Full Time)
About The Position
In Room Dining is available in all 540 guest rooms & suites. Featuring signature gourmet dishes or hearty just-like-home selections. Perfect for our early-risers who crave breakfast in bed, romantic private dinners or small in-room gatherings. Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment. Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control. Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features. Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
Requirements
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Good reading, writing and oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Ability to work cohesively and collaboratively as part of a team.
- Detailed & service oriented with an eye for detail to be self-motivated and energetic.
- Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance).
- Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Responsibilities
- Pick up and serve food and beverage orders.
- Ensure that food and beverage are served promptly to the guests once they are ready.
- Try to remember individual patron’s names and their preferences to extend a personalized service.
- Ensure that all food & beverage are served according to service standard.
- Clear and tidy up tables after the departure of the patrons as quickly as possible.
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
- Assist other Food & Beverage outlets with their operations during peak times or when required.
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Benefits
- Premium preferred provider medical/drug/vision benefits at competitive prices
- Employer paid coverage for group life and accidental insurance coverage ($7,500)
- 401(k)/retirement saving plan & matching program
- 11 paid holiday/personal days per year
- 10 days of paid vacation that begin accruing immediately
- 50% discounts at hotel restaurants
- 30% discount on retail items at our Fairmont Store
- 30% discount of services offered in our Spa Without Walls
- Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
- Complimentary meals in our employee dining facility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
