In Room Dining Server Full-time
About The Position
The Room Dining Server is responsible for opening and closing the In Room Dining Department, processing guest orders, preparing tables and trays, serving food and beverages, clearing tables and trays from guest rooms and hallways, and handling cash integrity and cash out functions. This role requires a high level of responsibility and commitment to provide excellent service and exceed guest expectations, with a minimum of one year of recent serving experience. The position is physically demanding, requiring constant standing and walking for 90% of the shift, repetitive work, and lifting and carrying heavy loads.
Requirements
- A minimum of one year recent (in the past five years) experience as a Server
- “Serving it Right” and “Food Safe” certifications
- Proficiency in the use of a POS system
- Completely fluent in the English language, both written and verbal
- Clear, precise, professional and helpful telephone manner
- Excellent organizational skills with the ability to use time efficiently
- A team player with proven success in relationship building
- A high level of responsibility and commitment to provide excellent service and exceed guests expectations
- Broad liquor and wine knowledge
- Must be recommended for Front of House on SRI; WOO, Relator (Team), and Responsibility themes must be at predictive or highly predictive levels
- Impeccable grooming and presentation
- Must be legally eligible to work in Canada.
Responsibilities
- Opening and closing of the In Room Dining Department
- Processing of guest orders
- Preparation of In Room Dining tables and trays
- Serving of food and beverage
- Clearing of tables and trays from guest rooms and hallways to the Stewarding Area
- Cash integrity and cash out functions
- Other duties as assigned
Benefits
- Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
- Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
