In Room Dining Server

Four Seasons Hotels and Resorts • Lanai City, HI

1d • Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Requirements

• Successful candidate must possess legal work authorization in United States
• Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler’s Card
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

Nice To Haves

• Maui Liquor Card Preferred, but not required

Responsibilities

• Deliver exceptional in-room dining service by accurately delivering orders, verifying guest requests, accommodating dietary restrictions and allergies, and ensuring food quality, presentation, and temperature standards are maintained
• Provide knowledgeable and personalized guest service by explaining menu offerings, anticipating guest needs, responding to inquiries, and creating a warm and professional in-room dining experience
• Maintain cleanliness, organization, and operational readiness of in-room dining equipment, service areas, guest corridors, and workspaces, including setup, breakdown, sanitation, and restocking of supplies
• Deliver guest amenities and special requests in a timely manner, ensuring proper presentation, accuracy, and adherence to brand standards
• Coordinate tray and dishware retrieval, promptly removing used service items from guest rooms and hallways to maintain a seamless guest experience
• Accurately process guest checks, room charges, signatures, and billing adjustments in accordance with established procedures and accounting standards

Benefits

• Hourly Rate: $18
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed