Server Assistant - Big E's Sports Grill Downtown GR

Suburban Inns • Grand Rapids, MI

1d • Onsite

About The Position

Big E's Sports Grill on the Beltline has the opportunity to host amazing guests, serve some of the best food every day, and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!

This is a PART TIME position. The wage starts at $13.73/hr plus tip pool. The position can be used as an internship.

Requirements

• Requires ability to interpret / extract information and/or perform arithmetic functions.
• Good communication skills.
• None

Nice To Haves

• Position can be used as an internship.

Responsibilities

• Provide a warm welcome and a thank you to all guests.
• Coordinate the flow of guests throughout the sections of the restaurant in an organized and timely fashion.
• Follow Suburban Inns’ Core Values, local health department, and Suburban Inns/Big E’s standards.
• Go above and beyond to ensure that guests are 100% satisfied.
• Greet all guests in a friendly, positive manner.
• Ask questions of guests and make personal connections to make them feel welcome and valued.
• Welcome each guest as they enter, and thank them as they leave, holding the door as often as possible.
• Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables.
• Assist with table service, including filling empty beverages, clearing dishes from tables, and fetching and delivering items from tables.
• Pre-bus, clear tables, and wipe them down.
• Wipe down menus.
• Answer phone calls, take reservations, and run to-go orders.
• Check to make sure restrooms are presentable, stock/clean as needed.
• Make sure that Server Assistant stand is always stocked (crayons, kid menus, menus, etc.).
• Follow all Suburban Inns processes.
• Exhibit regular and recurrent attendance records.
• Perform other duties as requested by management.

Benefits

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules (dependent on position)
• Holiday Pay
• 8 hours of paid volunteer time per year (must be accredited)
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees