Server Assistant
About The Position
The Server Assistant sets up and clears tables, stocks service stations, and assists food servers with table service to help ensure guest satisfaction in a professional and courteous manner. The role includes completing side work, promptly clearing and resetting tables, maintaining station supplies and cleanliness, and serving and replenishing beverages, bread, and butter. It also involves transporting dirty tableware to the dishwashing area, performing assigned cleaning tasks, removing restaurant and bar garbage, attending pre-shift meetings and scheduled training, and completing other duties requested by supervisors or management. The position requires standing and walking during 8- to 10-hour shifts, reaching, bending, stooping, wiping, and carrying trays weighing up to 30 pounds through a crowded room. The assistant must be able to work under pressure during busy periods.
Requirements
- Knowledge of appropriate table settings and service ware.
- Basic knowledge of menus and the wine list.
- Ability to work efficiently as a team member.
- Knowledge of the restaurant layout.
- Ability to observe safety procedures while performing assigned duties.
- Ability to follow restaurant policies regarding uniform, hygiene, and grooming.
- English reading, writing, and speaking ability sufficient to understand menus and special promotions and to communicate with guests to explain and record orders.
- Ability to stand and walk during 8- to 10-hour shifts.
- Ability to reach, bend, stoop, and wipe to perform essential job functions.
- Ability to lift and carry trays weighing up to 30 pounds through a crowded room.
- Ability to work under pressure and handle stressful situations during busy periods.
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
- High school diploma or equivalent.
- Flexibility, self-motivation, a positive outlook, and a professional attitude toward guests, coworkers, and management.
Nice To Haves
- Prior hospitality experience is preferred.
Responsibilities
- Complete necessary setup and side work to perform the job properly.
- Quickly clear dirty table settings and prepare tables for resetting; promptly and quietly reset service ware as prescribed.
- Maintain the stock and cleanliness of service stations, including silverware, linen, condiments, and necessary equipment.
- Serve guests beverages, bread, and butter, replenishing them as necessary in a friendly and courteous manner.
- Transport dirty tableware from the dining room to the dishwashing area.
- Keep the workstation clean.
- Perform assigned general cleaning using standard restaurant cleaning products and follow health standards.
- Handle other duties such as cleaning unexpected spills and responding to special guest requests.
- Remove garbage bags or bins from the restaurant and bar.
- Report to the supervisor before ending the shift.
- Attend pre-shift meetings to review service information, VIGs, specials, and other relevant details.
- Attend company or restaurant training programs as scheduled.
- Perform other projects and related duties as requested by management.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
